We would like payment within 7 days of purchase or auction end. If you have any issues with paying please contact us we can always work it out. Refunds will only be issued if item has been misrepresented in description. Buyer is responsible for shipping costs. If you would like to purchase insurance on you package please let us know before you pay for the item. We do our best to secure your item with bubble wrap and proper packaging therefore we can not be responsible for any damages incurred during shipping. We thank you very much for checking us out and we hope to give you exactly what you want: Awesome items and a positive transaction. Thank you!