|
RETURN
POLICY
PLEASE
NOTE: IF YOU MOUNT THEM, OWN THEM. WE CANNOT ACCEPT WHEELS
BACK IF THEY HAVE BEEN MOUNTED ON YOUR CAR. IF THERE IS ANY
PROBLEM WITH YOUR ORDER, YOU NEED TO LET US KNOW BEFORE YOU MOUNT
THEM. ONCE THE WHEELS ARE INSTALLED ON YOUR CAR, WE
CANNOT RETURN THEM OR OPEN ANY UPS CLAIMS. IF YOU ORDER RIMS WITHOUT
TIRES, WE CANNOT RETURN THE ITEM IF A TIRE HAS BEEN MOUNTED ON THE
RIMS. WE CANNOT MAKE ANY EXCEPTIONS TO THIS POLICY.
We
offer a 14 day return policy. The stipulations are the
following:
First,
any orders cancelled before shippping will be considered a return
and a 20% restocking fee will apply.
Items
are returned in original, brand new condition.
Products
are returned in original packaging with all packaging materials.
Buyer
is responsible for all shipping fees. No refunds will be given
for shipping fees.
Buyer
will be subject to a 20% restocking fee.
The
above policy applies to all orders where a customer decides they do
not want a wheel or if the customer orders the wrong product for
their vehicle.
The
policy does not apply to when we make a mistake in preparing the
order. Once again, if you mount the wheels, we cannot return
them regardless of what the problem may be. While we try to do
our best to send all of the correct wheels out in a timely manner,
there are times where the wrong product gets sent out. Nobody
is perfect and we will not claim to be. We will, however
promise you that we will do everything in our power to rectify the
situation as quickly as possible. The customer will incur no
extra costs as long as we receive the product back in the same
condition it was sent out. If this situation should come up,
we will cover all shipping costs and arrange for pick up of the
package at your doorstep to keep it as painless and convenient as
possible for you.
|