You may contact us through eBay or email us directly at: dandeframing@yahoo.com. If buyer chooses not to insure item we are not responsible for damages during shipping. We accept Pay Pal, money orders, cashier's checks, and personal checks. Personal checks will be held for 2 weeks before item is shipped. Item will be shipped within 3 business days upon receipt of money order or cashier's check. Please include eBay auction number, your eBay name, full name and address with payment