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SHIPPING/RETURN INFORMATION
Shipment Costs are determined by the sub-total of the items in your order.
Orders placed with 2-day ship methods must be placed before 7am CST to ship the same day. Orders placed after that time period will not ship until the following business day. Orders placed with UPS, 2-day or Next Day Air as the ship method cannot be sent to a PO Box. |
| Order Sub-total |
STD (US) MAIL |
(USPS) PRIORITY |
(US) UPS GROUND |
(US) 2-DAY AIR |
(US) NEXT DAY AIR |
CANADA
GROUND |
| $0.01- $15 |
2.95 |
3.95 |
5.95 |
11.95 |
25.95 |
10.95 |
| $15 - $30 |
3.95 |
4.95 |
6.95 |
12.95 |
28.95 |
12.95 |
| $31 - $75 |
5.95 |
7.95 |
6.95 |
14.95 |
31.95 |
14.95 |
| $75 - $150 |
6.95 |
9.95 |
7.95 |
17.95 |
36.95 |
14.95 |
| over $150 |
FREE |
12.95 |
11.95 |
23.95 |
45.95 |
15.95 |
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CALL FOR MORE RATES: 708 460-0555
Approximate delivery time for orders placed with standard ground shipping is 7-10 business days. For faster delivery, please select a different ship method.
Chart applies to order sub-total. Orders over $200 are upgraded to free UPS Ground delivery. |
Return Policy / Instructions:
Products may be returned if they are returned in their unopened, original packaging and within 30 days of shipment. All parts of your order must be included with your return - videocassettes, books, computer disks, CDs, DVDs, insert cards, packaging, general merchandise, etc., to receive your refund. Please include the original Packing List with your return and keep a photocopy for your records.
Attach the Return Label included with your order to the carton. Please fill in your address, your customer number, the order number, and the reason for the return. If your return label has been damaged or lost, please send your returns to the following address:
MPI Customer Service
16101 South 108th Avenue
Orland Park, Il 60467
Return the package prepaid (sorry we cannot accept C.O.D.s) via United States Postal Service (Mail) or via United Parcel Service (UPS). For your protection, you should insure the package for its full value. Retain shipping receipts until you receive your replacement copy or refund.
Opened videocassettes and DVDs will not be accepted unless defective. | 
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