 |
| Q:Has my ordered shipped yet? |
|
| A:To check if your order has shipped go to the auction page and then click on the "View Order Details" link near the top of the page. If your order has shipped the shipping date and method will be shown on the Order Details page. Most orders ship within 24 hours of receipt of payment but some custom orders can take 3-4 business days before shipping. |
| Q:Do you combine shipping? |
|
| A:Yes, we do combine shipping on most of our items. To combine shipping simply purchase all of the items you wish to buy and then use eBay's Checkout to pay for them all at once. The shipping charges will automatically be combined. |
| Q:Are your skins stickers or a hard plastic snap-on kits? |
|
| A:All of our skin products are adhesive vinyl decals that you stick on your system. They are very different from paper stickers in that they are made from the same vinyl materials used to produce automotive graphics and vehicle wraps. They are extremely durable and very nice looking. We do not sell hard plastic cases or snap-on kits. |
| Q:How do I choose a color or design? How do I specify custom text? |
|
| A:All you have to do to choose a color or design, or specify custom text is include a note with your payment. If you are paying by PayPal simply include a note in the "Instructions to Seller" box during checkout. |
| Q:Will this damage my system if it is removed? |
|
| A:All of our skins can be completely removed withour damaging your system. Depending on the skin you purchased the removal may be a one or two step process. Some skins do require seperate removal of the adhesive. Our removal instructions explain how to easily and safely accomplish this. They are online at www.dansdecals.com/removal |
| Q:Do I need a special application kit to install your skins? |
|
| A:No application kits are needed to install our skins. We do not take advantage of our customers by selling them useless application kits like some other sellers do. Their kits basically consist of a small spray bottle of water and a soft paper towel. We value our customers more than that and we think you're smart enough to see through such tactics. |
| Q:Do you ship internationally? |
|
| A:Yes, we do ship internationally. International shipping rates are listed in our auctions. Please be aware that USPS International Mail delivery can take 7-10 business days, or more, due to occasional delays with customs. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Our shipping and handling charges are listed in our auctions. Typically these charges include not only the actual postage cost but also a small handling fee that pays for the mailers and labels used to ship your order. |
| Q:When can I expect my order to arrive? |
|
| A:Most orders ship within 1-2 business days of receipt of payment. Actual delivery time depends on the type of shipping selected and your location. Domestic orders usually arrive within 4-6 days of being shipped. International orders can take 7-10 business days, or more, to arrive after being shipped. Sorry, we can not guarantee USPS delivery times. |
| Q:I got my skin and some of the pieces aren't shiny like the rest. Did you send me the wrong thing? |
|
| A:Some of the pieces of your skin have a layer of clear transfer tape on them. This layer makes installation easier and it is removed after the skin is installed, revealing the same shiny finish as the rest of the pieces. This is why some pieces look different initially. Complete application instructions are online at www.dansdecals.com/application |
) 
