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SUITS - Choose Size |
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BLAZERS - Choose Size |
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PANTS - Choose Size |
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SHIRTS - Choose Size |
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 Help Center |
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 Top-Notch Customer Service |
| At Decalo Fashion we believe that if we give our customers a great shopping experience, then growth in sales will eventually come on their own. So rather than focusing on maximizing profits, we focus on maximizing the service that we provide. |
| Frequently Asked Questions |
Shipping Policy
How much is shipping?
Do you ship to my country?
Can you declare my purchase as a "Gift" or reduce the value on the customs form?
Do I have to pay custom taxes or duties?
Can you ship my package using a cheaper shipping method?
Can I pick up my items in person?
When will my order ship?
How long will it take to receive my order?
How can I track my order?
Placing Orders
How do I find what I am looking for?
How do I make a purchase?
How do I get 10% off on my first purchase?
Payments
What type of payment do you accept?
Where should I send my money order?
Do I have to pay sales tax?
Is it safe to use my credit card on DeCaloFashion.com?
Is my personal information kept private?
Return Policy
What is your return policy?
Can I exchange an item?
When and how can I expect my refund?
Products
Does DeCalo Fashion sell factory seconds or irregulars?
How are you able to sell your items at such deep discounts?
Shipping Policy
How much is shipping?
- FREE Shipping on US Orders - Every Item, Every Day.
- DeCalo Fashion is proud to ship our items worldwide.
- FREE Shipping on Additional Items.
- Please refer to the chart below for our shipping fees:
| Destination |
First
Item |
Each Additional Item |
| USA |
FREE
|
FREE |
| Canada |
$9.95 Flat
Fee (Shirts/Ties/Belts)
$11.95 Flat Fee (Pants)
$23.95 Flat Fee (Suits/Blazers)
|
FREE |
| International |
$12.95 Flat
Fee (Shirts/Ties/Belts)
$20.95 Flat Fee (Pants)
$39.95 Flat Fee (Suits/Blazers) |
FREE |
Back to Top Do you ship to my country?
DeCalo Fashion is proud to ship virtually anywhere on the planet. Unfortunately at this time we cannot ship to an international PO BOX.
Back to Top Can you declare my purchase as a "Gift" or reduce the value on the customs form?
Falsifying custom documentation if a federal violation. In accordance with US law, we must declare your package as merchandise and note the price that you paid as the value. We truly appreciate your business and are very sorry for any inconvenience or expense that this might cause.
Back to Top Do I have to pay custom taxes or duties?
DeCalo Fashion's international shipping charges do NOT include country specific custom taxes, duties, and/or broker fees associated with the delivery of your package. These fees must be paid by the customer directly to the delivery carrier at the time of delivery.
Back to Top Can you ship my package using a cheaper shipping method?
At DeCalo Fashion we pride ourselves on offering the best shipping rates possible. Unfortunately, we cannot ship your items using any other method.
Back to Top Can I pick up my items in person?
Our warehouse is located in Hicksville, NY. Please email or call us to schedule an appointment.
Back to Top When will my order ship?
Unless otherwise noted in the item listing, DeCalo Fashion picks,
packs and ships all orders within 1-3 business days from the
time payment was received. A business day is considered Monday
through Friday, 10am-5pm not including holidays.
Back to Top How long will it take to receive my order?
The length of time it takes to receive your order depends a great deal on the method of shipment and where the shipment is going. International orders may incur delays associated with custom clearance at the destination country.
Back to Top How can I track my order?
You will receive a "Shipping Notification" email once your order is shipped. This email will contain a shipping tracking number which can be used to track your package.
Back to Top Placing Orders
How do I find what I am looking for?
Simply type in the item you are looking for into the search box located at the top right of each page or use our category tree to the left to shop by type and size
Back to Top How do I make a purchase?
One you found the item you are interested in, click the "Add to Cart" button. This will add the item to your shopping cart. When you are ready to checkout, click on the "Shopping Cart" link on the top of each page.
Back to Top How do I get 10% off on my first purchase?
Once you sign up for Club DeCalo, our preferred customer club, an 10% coupon code will be instantly emailed to you. Use this coupon code during checkout to receive your 10% discount.
Back to Top Payments
What type of payment do you accept?
DeCalo Fashion gladly accepts Visa, MasterCard, American Express, and PayPal. We also accept Money Orders and Cashiers Checks. We do NOT currently accept cash, personal checks, or cash-on-delivery (C.O.D).
Back to Top
Where should I send my money order?
Please make your money order payable to DeCalo Fashion and send to:
DeCalo Fashion
140 Old Country Road
Lower Level 30
Mineola, NY 11501
Back to Top Do I have to pay sales tax?
New York state residents will be charged 8.75% sales tax.
Back to Top Is it safe to use my credit card on DeCalo Fashion?
Shopping at DeCalo Fashion is safe and secure. Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information.
Back to Top Is my personal information kept private?
DeCalo Fashion considers the information you choose to share with us personal and confidential. We will not share, rent, or sell any of your personal information.
Back to Top Return Policy
What is your return policy?
At DeCalo Fashion we want your online shopping experience to be RISK FREE. If you are not completely satisfied with your purchase, simply ship the item back to us in its original, unused condition (including all original packaging and tags) within 90 days for a full refund, less shipping costs. Please email our customer service department for a return authorization number prior to shipping the item back.
Back to Top Can I exchange an item?
You can exchange an item within 90 days from the date your order was delivered. The shipping of your new item will take place once the original product is received.
Back to Top When and how can I expect my refund?
Once we receive your item, you can expect a refund within 1-2 business days. Credit will be applied to the form of payment used for the original purchase.
Back to Top Products
Does DeCalo Fashion sell factory seconds or irregulars?
All of our merchandise is 100% authentic, brand new, and first quality.
Back to Top How are you able to sell your items at such deep discounts?
At DeCalo Fashion we keep our overhead low. Our small team of dedicated buyers searches for deals throughout the fashion world to provide you with terrific merchandise and values.
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