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STORE POLICIES


100% Authentic Designer Fragrances - Guaranteed

  • All items are guaranteed 100% Authentic Designer Fragrances
  • Return Policy:
  • Merchandise may be exchanged if it is not open and in original manufacturer packaging.


    We Ship Internationally - Please Read Carefully

  • International Flat-rate shipping does not provide tracking or confirmation
       Shipping requires 10-15 business days (not including weekends or holidays).
       We recommend Insurance or Express Delivery.
  • We recommend Express International Delivery to insure quick delivery time, 
       with a confirmation number provided for your order.
  • All matters of Customs laws, including seizures, duties, charges and other such
       items are the sole responsibility of the buyer.
  • We cannot provide any legal or monetary assistance in matters of custom law
  • Please check your local customs law to determine any possible situation which may
       arise from the shipment of any item, as they are your sole responsibility. 
  • Items are shipped from New York, USA
  • We ship to Canada, Australia, New Zealand, South & Central America. 
  • In accordance with  German law, we can't sell or ship ANY PRODUCT to Germany.
  • Due to the exclusive Licensee and Trademark ownership, we cannot
       sell any perfumes from the following product lines in EUROPE
        Dolce & Gabbana Fragrances
        Coty Prestige Fragrances (Calvin Klein, Cerruti, Chloe, Davidoff, Jennifer Lopez,
        Jill Sanders, Joop!, Kenneth Cole, Marc Jacobs, Sarah Jessica Parker, Vera Wang
        & Vivienne Westwood). 
       DO NOT BID ON THE ABOVE ITEMS FROM EUROPE!!!
  • All other countries, please email us at ebay prior to purchase.
  • We will not ship to any country which prohibits the sale of our products.
  • If you purchase an item from a country that we do not ship to, your payment will
    be refunded, less the item listing fee.

    If you have any questions regarding our shipping policy, please email us @:
    derbyfragrance@gmail.com

  • Important Note to German Customers

  • In accordance with German law, we do not sell or ship ANY PRODUCT to Germany.
        NO EXCEPTIONS!!!!
  • If you attempt to purchase an item from Germany, your payment will be refunded  
       less the item listing fee.

  • Note For Other International Customers

  • We CANNOT be held responsible for duties or confiscations imposed by customs.
  • Please contact us at ebay prior to purchase, if you are not sure.
  • If we are unable to ship an item to you, your payment will be refunded less the
    item listing fee.

  • Special Shipping Discount For Vials:
    $1.99 PER ADDITIONAL VIAL ITEM

    • First Vial Item is shipped at the standard rate (Between $3.99 to $8.99 for Domestic destinations).
    • Highest priced (first item) shipping rate is charged for mixed size vial orders.
    • Additional vials are shipped at only $1.99 each additional vial item order.
    • Discount applies to domestic and most International destinations.
    • Pay for all items at one time to receive vial shipping discount.


    Shipping & Handling For Standard Items

    Domestic

  • Free Domestic Shipping.
  • International

  • Please Check the shipping pull-down for shipping rates.
  • If your country is not listed, please email @ derbyfragrance@gmail.com .

  •  INSURANCE POLICY

    • USPS Insurance policy only covers cost of items, Not the cost of Shipping Charges
    • Derby Fragrances is not responsible for shipping charges of lost items.
     
     


    Payment Policies

  • Pay Pal is the preferred payment method.
  • Confirmed and Verified Pay Pal accounts are only accepted.
  • We reserve the right to refuse suspicious address and payment combinations.
  • Payment is expected within 7 days of the purchase date.
  • Please communicate with us if your payment will be delayed.
  • Items are usually shipped within 24 to 48 hours after funds have cleared.
  • Express services available at additional costs.
  • Items shipped to the Continental United States received in 5-7 business days.
  • Items shipped to Hawaii and Alaska received within 10-14 business days.
  • Items shipped overseas may be delayed due to customs.
  • Using Pay Pal will enable us to identify your status and ship quickly.
  • Shipments may be delayed due to circumstances out of our control.
  • Please Email any questions to our ebay account (ask question about ebay item)

    Payments Accepted

    Pay Pal Preferred: Send payment to  derbyfragrances@gmail.com
    ECheck/Visa/Mastercard/Amex: Send Through Pay Pal

  • PayPal

    PREFERRED

    Verified or > 5 feedbacks
    Visa Visa Visa Visa

    Credit Cards

    Secure checkout through PayPal
    Visa

    E-Check

    Secure checkout through PayPal


    Copyright 2008, Derby Fragrances