Design Style Home utilizes dropshipping from many different manufacturers. All items are shipped directly from these manufacturers to our customers. Most items ship within 3-5 business days. Sometimes delays occur. We will always keep our customers informed immediately when we receive information regarding their order. Details on shipping, handling and returns are detailed in each item description and differ for each manufacturer. If you have any questions about an item, please email us for more info, we are happy to help in any way with your purchasing decision. Design Style Home is an authorized reseller for all the products we carry.