SHIPPING POLICY
FREE Within U.S. Shipping: All orders are shipped within 3-5 business days of receipt of payment. Most items are shipped by UPS or FEDEX. Items going to PO boxes, will be shipped by USPS. All items require a signature. Do to the high value of our items and because they are diamonds, we have a 3rd party insurance company who come to our office with ARM GUARDS to pick up our packages.
FREE Outside U.S. Shipping: All orders are shipped within 3-5 business days of receipt of payment. Most items are shipped by UPS or FEDEX. Items going to PO boxes, will be shipped by USPS. All items require a signature. Do to the high value of our items and because they are diamonds, we have a 3rd party insurance company who come to our office with ARM GUARDS to pick up our packages.
Apo/Fpo: We do not ship to Apo or Fpo addresses. The reason we do not do so is because it has a high risk of getting lost.
Customs: All items are declared as merchandise. We are not responsible for any customs charges or hold up. Contact your local post office for duty fees.
PAYMENT POLICY
We accept PAYPAL and credit card by phone at 1-888-355-4367 , 310-617-5445. All paypal payments must have a confirmed paypal address, no exceptions. We do not ship to any other addresses but the paypal confirmed address. If you wish to speak to paypal, you may reach them at 1-888-355-4367 , 310-617-5445.
RETURN POLICY
7 DAY 100% MONEY BACK GUARANTEE! NO QUESTIONS ASKED! If you wish to return the item you received you may do so within 7 days of receipt, no questions asked! Item must be in original condition, with original certificate, and you will get a full refund, its that simple! Why do we offer such a great return policy? Because we know you will not find any better diamond, at such a low price anywhere! Therefore the chances of you even wanting to return your item is very rare.
PRODUCTS
Maintaining our customers has been our # 1 factor over the past 10 years on ebay and having received over 6000 happy customers positive comments is an approval of our company standards and quality. In accordance with diamond industry standards luxuriousjewelsinc states that the total diamond weight or total gemstone weight in our jewelry may vary +/- 0.5 carats from stated weight. |
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