eBay Store - DigitalRev US Photography Shop: mack warranty

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To offer greater peace of mind to our customers, DigitalRev now offers SquareTrade warranty to all our US Store customers with an US delivery address. For those shipping to a non US Address or for purchases made with our other stores, we offer the choice of Warranty over our standard DigitalRev Warranty.

SquareTrade Warranty

With SquareTrade Warranty (standard warranty), you get 100% Parts & Labour coverage with zero deductibles. Your item is covered for up to the full purchase price of your item (tax and shipping excluded) in case of any mechanical and/or electrical failures that occur during normal use of your item. Drops and spills are not covered by the standard warranty. Please refer to the details of the contract for the full list of exclusions to coverage.

*Please note that SquareTrade Warranty supersedes DigitalRev Warranty and MACK Warranty whenever applicable.

The coverage works as follows

Reimbursement – SquareTrade Warranty will provide you with a pre-paid shipping label and will generally pay claims to the full cost of the item (minus the minimum postage fee for the label) within 3-5 business days of item receipt.

Repair – SquareTrade Warranty will help file a claim on your behalf with the manufacturer if possible or repair your product at their service depot within 3-5 days of receipt and then ship it back to you at no cost to you.

You can find out more at www.squaretrade.com/claims which also includes procedures for online claims submission. You can also call SquareTrade Warranty at 1-877-900-7283, weekdays from 6am-5pm PST. Typically, your claim is processed the same day and repaired or reimbursed to you within 3-5 business days of receiving your item. SquareTrade keeps a copy of the eBay auction information in their records, so you do not need to submit a receipt at any time.

Warranty

Your Mack Camera Extended Warranty covers manufacturer defects that can result in the loss of operation to your equipment. The Mack Camera Extended Warranty will cover parts and labour for the life of the Extended Warranty plan at no additional charge to you, truly making this Extended Warranty a smart investment for your equipment.

The advantage of the Mack Camera Worldwide Extended Warranty is the opportunity for worldwide service. We will honour your Mack Camera Extended Warranty where ever you are in the world!!! From North America to Asia, you are protected from any out of pocket expenses you may incur due to manufacturer defects of your equipment.

PRIOR to having equipment serviced at an international factory service centre, please email international@mackcam.com for a service authorization number. In the email, please provide us with your Name, Warranty Number, Make and Model of your equipment and a brief description of the problem you are experiencing. You will receive an authorization number for service via email. It's that easy!!

Warranty – Terms and Conditions:

•	Only purchases of the camera or lens listings are eligible for this promotion.
•	This is an exclusive offering for DigitalRev eBay Shop orders only, and will not be honoured with purchases through other sales channels.
•	DigitalRev may terminate this special price offer at any time without prior notice.
•	Each warranty card covers ONE item ONLY. A listing with BOTH Camera and Lens would require a separate warranty card for each (i.e. TWO warranties need to be purchased.)
•	MACK warranty does not cover equipment which has been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact or lack of proper care as indicated in the manual of operations. Accessories are not covered under the terms of the warranty.
•	Please refer to the Warranty listings for more information regarding the terms and conditions of the warranty.
•	DigitalRev reserves the right to change or amend the terms and conditions of this promotion without prior notice. In the event of a dispute, DigitalRev reserves the right to the final outcome.

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