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| Q:What is your return policy? |
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| A:Most products have a 30 Day return policy and some have a 7 Day return policy. Please read the listing description for details. |
| Q:Do you offer combined shipping? |
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| A:Yes, we combine orders into one shipping order. Please check the listing description to see if your order qualifies for a multiplte order discount. |
| Q:When can I expect my order to arrive? |
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| A:All orders are usually shipped the next business day, but varies depending on inventory. We will always contact the customer if there is a problem with delayed shipping. Shipping time will depend on the shipping method. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping and handling charges depend on the ite listed. We use UPS and the United Postal Service as our primary shipping methods. Each shipping method has different options for expedited shipping for additional cost. |
| Q:Do you ship internationally? |
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| A:International business is a key aspect to our business, so we offer a variety of choices. we also ship worldwide to all countries. The customer is responsible for all customs/duties that may be charged during delivery. All orders are shipped as "Gift" with low customs value. |
| Q:Do you ship to requested addresses? |
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| A:We only ship to the address that is on file with PayPal with no exceptions. Please do not request an address, because the item will only be shipped to your PayPal address. This protects the buyer/seller from fraud and shipping errors. Always make sure you address is current and updated with PayPal before paying for an item. |
| Q:What are your accepted payment methods? |
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| A:We accept PayPal payments, money orders, and cashier checks. All money orders and cashier checks must be mailed to the below address and include your name, item number, email address, and mailing address. Please make sure all mailed payments are received within 7days after winning an item.
Digitals On Demand
PO Box 91616
Los Angeles, CA 90009 |
| Q:How long do I have to pay for an item after winning? |
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| A:All payments must received within 7 Days of the auction ending date. Please contact us if there is an issue with making payments. |
| Q:How long have you been in business? |
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| A:We have been in business since 1999, however we just expanded to eBay in 2008. |
| Q:Do you offer local pickups? |
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| A:Sorry, but we do not offer local pickups. We control our cost by not have a brick & mortar retail store and that allows us to pass the savings to our customers. |
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