We strive for 5 Star service by stating upfront our policies, our shipping rate & shipping frequency, and ensuring that our listings are detailed and accurate, and that all purchases are dispatched next working day, (unfortunateley the Royal Mail postal service is not always as efficient and occasional unavoidable delays do occur en route), Please remember, Feedback ratings are not for Royal mail services, but are only for our speed of dispatch, which is always next working day!
If you are satisfied with your transaction, please respond with all 5 Star ratings, EBay's feedback system treats any rating less than a 5 Stars as sub-standard and penalizes sellers for DSR ratings that average below 4.60, ratings below 5 should only be used if you have had a problem which was not resolved by us after reporting it to us.
In the event you are not 100% satisfied with your purchase, PLEASE contact us using EBay message service, and we will do our best to resolve any problems. Please try and avoid opening 'Item not received' or 'Item not as described' cases wihin EBay as this hampers our ability to resolve any problems fast and efficiently.
Hope you have a Happy EBay experience!