Payment Policies
Immediate PayPal payment required on all purchases. No other forms of payment accepted. Connecticut residents will be charged 6.00% sales tax as required by Connecticut law.
Shipping & Handling
Unless otherwise noted, ALL Shipments are shipped Standard Shipping directly from our suppliers ONLY to street addresses located in the 48 Continental United States, order processed for shipping as indicated in below SHIPPING TIME information. We and our suppliers reserve the right to substitute other shipping carriers than what may be noted on the listing (delivery companies used are either UPS, FedEX, DHL, or USPS) to fulfill the Standard shipping obligation. Standard shipping means shipping via regular carrier (you will receive item anywhere from 2 to 9 days after shipment commences.)
SHIPPING RESTRICTIONS: No items are shipped to P.O. Boxes, Alaska, Hawaii, Canada, Guam, Puerto Rico, the U.S. Virgin Islands, or any other area outside of the 48 Continental United States. No International Shipping. No APO/FPO addresses. Unless specifically stated in item description, no multi-order/purchase combined shipping discounts available.
SHIPPING TIME: Fully paid orders paid with immediately available PayPal funds will be processed within one business day of order placement. If paying with PayPal eCheck, order will be processed once PayPal informs us that payment has cleared. Orders placed on the weekend will be processed within 1 business day after the weekend.
Business hours are Monday thru Friday from 10:00 am to 5:00 pm Eastern Time. Orders placed after 5:00 pm Eastern Time (Monday thru Friday) are considered to be placed the following business day.
Orders are shipped out via standard carrier within 3 business days of order processing (unless item offer indicates otherwise). Note that shipping times do not include weekends and holidays.
Item arrival times are not guaranteed by any of the carriers used in the delivery of items to areas affected by poor weather conditions.
Conditions of Sale
RETURN POLICY (Damaged Items Only): In the unlikely event that you receive an item damaged in shipment, please inform us immediately so that a claim can be processed quickly and correctly. Merchandise determined to be damaged will be exchanged for same item merchandise. Otherwise, all sales are final and no other form of returns accepted.
BACKORDERS: In rare circumstances it is possible an item you ordered may be out of stock and on backorder. If an item is found to be on backorder we will notify you of the estimated shipping date. You may cancel the backordered item at any time prior to shipment, and we will refund the purchase amount of the product plus any applicable shipping fees, with apologies.
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