DocSchmenke Sleep Snoring Solutions
DocSchmenke Sleep Snoring Solutions
Maintained by:
Welcome to the company that invented the patented DocSchmenke™ Snorend™. Stop snoring and sleep better with our non-prescription sleeping solutions. Designed by a doctor, clinically tested, reduce snoring with Snorend™. Experience deep sound sleep with our products that can help you sleep better.
Frequently Asked Questions & Help
FAQ & Help, Legal, Privacy

DocSchmenke Snorend | About DocSchmenke | Snoring Causes | Snoring Solutions | Other Sleep Aids | Testimonials | FAQ's - Help | Reseller Info | Contact Us

  1. How does the DocSchmenke™ Snorend™ work?
  2. Will the DocSchmenke™ Snorend™ product work?
  3. What if the Snorend™ doesn't work for me?
  4. What type of snoring does this work on?
  5. Who do I call if I have questions?
  6. What is DocSchmenke™ Snorend™ pricing?
  7. Is there a guarantee on DocSchmenke™ Snorend™?
  8. Do I need to use the other products DocSchmenke™ offers?
  9. How does shipping work on products I purchase from DocSchmenke™?
10. What are shipping costs of products available from DocSchmenke™?
11. What forms of payment do you accept?
12. Once I make a purchase, how do I complete my purchase?
13. Subscribe to our Sleep Better Newsletter Updates

Insurance / Claims | Returns | Legal Terms | Privacy Policy

1. How does the DocSchmenke™ Snorend™ work?

Snorend™ works by gently dilating the nasal passages allowing more air flow and easier breathing through the nostrils.

2. Will the DocSchmenke™ Snorend™ product work?

Snorend™ is made of a firm but gentle material which is hardly noticeable once it is inserted. Most people don't even feel it in their nose once it is inserted.

^Back to Top

3. What if the Snorend™ doesn't work for me?

Snorend™ comes with a 100% 30 day money back guarantee. If you are not completely satisfied, follow the directions on the under returns below and you will be given a refund of the purchase price.

^Back to Top

4. What type of snoring does this work on?

There are basically two types of snoring, upper airway snorers and lower airway snorers. Snorend™ works best on people who are upper airway snorers since the upper airway is involved with nasal breathing, the device will help to open the nostrils and reduce snoring by reducing the turbulent flow of air through the nasal passages thus reducing the sound of the snoring. Many lower airway snorers will also be helped as the improvement of the air flow will reduce the turbulent flow and reduce the need for a person to rely as much on mouth breathing.

^Back to Top

5. Who do I call if I have questions?

For questions on the DocSchmenke™ Snorend™, call the 888.4.SNOREND number and the operators on duty will forward questions to DocSchmenke™ himself and he will return your questions via email as quickly as possible.

On any other product we offer, as stated above, we are delighted to answer any questions you have through eBay or via email. Our email is regularly checked — usually about every couple hours during the 9am-5pm (ET) Monday-Friday workday. The time to ask questions is before you bid or buy. If you are asking a question about an item at auction, please try to ask any questions before three hours before the auction ends. Thanks so much.

If for any reason you are not satisfied, we hope you would contact us to resolve whatever the issue might be before you post a negative feedback. Please take a moment to communicate with us either via email or phone. Certainly if we are unable to satisfy you, we would expect a negative feedback rating (and we really try hard to have all our customers satisfied). We love satisfied customers!

6. What is DocSchmenke™ Snorend™ pricing?
  • Individual package price is $14.95 (US).
  • Packaged 3 units per package.
  • One package lasts 3 months (one unit is good for one month).
  • $3.95 shipping (Continental USA) - $5.95 International (United Kingdom, Canada, and Europe)
  • Comes in two sizes - Small and Medium.
  • Carrying case for storage.
  • Disposable.

SPECIAL: Buy 4 packages (a full year's supply), and receive free shipping.
USA: Save $12.80 shipping cost, reducing the total cost to just $55.80.  7% State Sales tax in Florida.
International: Save $14.80 shipping cost, reducing the total cost to just $55.80.

7. Is there a guarantee on DocSchmenke™ Snorend™?

Snorend™ comes with a 100% 30-Day money back guarantee. If you are not completely satisfied, you will be given a refund of the purchase price. Original receipt and packaging must accompany returned item. Shipping non-refundable. For customer service or specific return questions, call 888 476-6736.

^Back to Top

8. Do I need to use the other products DocSchmenke™ offers?

No. DocSchmenke™ Snorend™ has shown to be highly effective in helping reduce snoring. The other items you see in our DocSchmenke™ store have been shown to be helpful in getting a restful nights sleep, and relaxing in order to assist falling asleep.

^Back to Top

9. How does shipping work on products I purchase from DocSchmenke™?

Shipping Charges | When We Ship | Where We Ship

SHIPPING CHARGES:

Shipping charges are the responsibility of the buyer, unless otherwise stated in the item(s) ad.

We list the shipping charges in the item(s) ad when possible. We do not generally charge a separate handling fee. If the shipping charge is not listed on item(s), once the auction/sale is ended and we know the shipping address, we will email the winning bidder/buyer the shipping charges. Occasionally we include the shipping costs as a special. When we do, it will be clearly stated in the item(s) ad description. If you want to pick your purchased item(s) locally, contact us. We can make arrangements.

The shipping charge covers all of the costs involved in shipping.

There are two components to the shipping charges: #1: the postage portion. And #2, everything else.

The postage portion goes to the carrier (i.e. UPS, FedEx, USPS), and is determined by the carrier, not us. The postage cost itself is determined by a variety of factors: shipping carrier used, type of service (i.e. Ground, 2nd Day, Next Day, etc.), the item(s) weight and package size, and the shipping destination.

Then - there is the everything else. This includes the cost of packaging materials (boxes, tape, peanuts, bubble wrap, etc), ink, labels - labor to package item and prepare the shipping label, then transportation costs to the shipping company (gas, oil, insurance, drivers fees, etc), and any other materials and anything else necessary to ensure speedy delivery of item(s).

With these considerations we make every attempt to keep our shipping charges as low as possible.

WHEN WE SHIP:

Exactly when your item(s) gets shipped is determined by your method of payment. If you are paying by Pay Pal, we will ship your item(s) the next business day after we are notified of your payment by Pay Pal. If you are paying by credit card direct to us (not using Pay Pal), we will ship your item(s) the next business day after we have processed your credit card payment. If you are paying by Personal or Business Check, Money Order, or Cashiers Check by mail, we will ship your item(s) once your payment is physically received by us and cleared by our bank. You can also pick up your items. Please contact us if you wish to make local pickup arrangements.

WHERE WE SHIP:

We generally ship in the USA and internationally. As a rule we do not ship to P.O. Boxes. We quote shipping for the Continental USA in our ads. If you would like the item(s) shipped outside of the continental USA and the ad for the item(s) you are interested in does not show what the international shipping charge would be, please email us at shipping@DocSchmenke.com.

If you need a shipping quote please make sure to contact us Monday-Friday with a minimum of 24 hours remaining before the item ad ends or it may not be possible to get back to you before the items ad ends.

If you purchase the item(s) without getting a shipping quote before an item(s) ad ends, you will receive an email with shipping cost after you purchase. We try every way we can to keep shipping costs as low as possible.

^Back to Top

10. What are shipping costs of products available from DocSchmenke™?

Packaged 3 per package: Individual package
Shipping: $3.95 shipping in the Continental USA, $5.95 International (United Kingdom, Canada, and Europe)

SPECIAL: Buy 4 packages (a full years' supply), and receive free shipping.
USA: Save $12.80 shipping cost, reducing the total cost to just $55.80.  7% State Sales tax in Florida.
International: Save $14.80 shipping cost, reducing the total cost to just $55.80.

For larger quantities, see the ad with the Reseller quantity you want, or contact us.

^Back to Top

11. What forms of payment do you accept?

All prices on products in our stores and in our auctions are US Dollars. Pay Pal is our preferred payment method because it's so secure and hassle-free for everyone, but we will be happy to accept your Check, Money Order, Cashiers Check, and we can accept your credit card payment directly through our Andale Checkout, or through Pay Pal (no Pay Pal account required). Whatever works best for you.

^Back to Top

12. Once I make a purchase, how do I complete my purchase?

You will be automatically be sent an email with the URL (link) to your 'Checkout' right after you have made your purchase (or in the case of an auction, when the auction ends). If for any reason you do not receive the first 'Checkout' email, you will automatically continue to receive 'Checkout' emails approximately every four days as a reminder until you have completed the 'Checkout' process.

All information – your total price for the item(s), shipping cost(s), insurance options and cost(s) for the item(s) you purchased, payment methods, and our contact information and mailing address will all be found at the "Checkout'.

Once you complete the 'Checkout', you will easily be able to print an invoice. And if paying online, you can also print out a receipt for your records (if you would like to have printed copies). We will be sending you a receipt via email once we have physically received your payment.

In the case of multiple items purchased in a three day period, if you used the same email address and other Buyer contact information on all of your purchases, all items you purchased will automatically show up in your 'Checkout'. As our products are shipped from different locations, we are unable to provide a multiple item shipping discount.

If you used different order information when purchasing multiple items and you would like to combine multiple orders for checkout purposes, just send us a request via email. Send your request to: shipping@DocSchmenke.com. You only need to do this if multiple items purchased by you were purchased using different customer information. Otherwise if all items you purchased were ordered using the same email address and customer name information, you will automatically find all your purchases together in your 'Checkout'.

^Back to Top

13. Subscribe To Our Sleep Better Newsletter Updates

 

Subscribe To Our Sleep Better Newsletter Updates
eMail:

INSURANCE/CLAIMS:

We don't mandate insurance be purchased as some sellers do, but we do highly recommend insurance on items purchased over $100.00 USD. We are not responsible for items lost in shipping or damage to items shipped. We are not responsible for item(s) shipped without insurance.

If you do purchase insurance, you are required to keep all packaging materials on damaged items. Insurers often inspect damaged items and shipping materials. If you do not have the materials that items were shipped in the claim can be denied. Insurance claims are between purchaser and the insurer - not with DocSchmenke™.

If insurance is elected by you at the time of purchase, insurance cost will be at buyers expense unless stated otherwise in the item description. Insurance cost is usually .95 cents (US) per each hundred dollars in value insured. Insurance is only available on items being shipped in the USA.

If insurance is not shown as optional on an item you have purchased or won the bid on and you would like insurance, please email and we will email the cost of insurance to you.

^Back to Top

RETURN POLICIES:

Snorend™: Snorend™ comes with a 100% 30 day money back guarantee. If you are not completely satisfied, you will be given a refund of the purchase price. Shipping charges are non-refundable. Original receipt and packaging must accompany returned Snorend™ item. Return any Snorend™ product to DocSchmenke, Inc., 8602A SW SR 200, Ocala, FL 34481

Other Store / Auction Item(s): We offer some of the finest products available and we have high standards for quality products, accurate descriptions and excellent customer service.

If the item is not as described on arrival, we will accept a return. If we have another of the same item in stock we will happily replace it. Or, once the item is returned to us you can exchange the value paid for the item towards another item in our store. If item is unopened, we will accept a return for a cash refund (a 20% restocking fee will apply). Shipping charges on the initial purchase are non-refundable, and return shipping charges are the responsibility of the buyer. We are not responsible for item(s) damaged in shipping. If insurance was elected and paid for by you at the time of your purchase, claims for shipping damage are directly between you and the shipping carrier.

If the product is not working, item will be subject to original Manufacturers Warranty or guarantee (if any remain). Warranty issues are between you and the manufacturer of the product. For customer service or specific return questions, call 888.4.SNOREND.

^Back to Top

> Legal Terms

If you think you may have a medical emergency, call your doctor or 911 immediately. DocSchmenke™ does not endorse any specific products, tests, physicians, procedures, opinions, or other information that may be mentioned on the DocSchmenke™ Site. If you rely on any information provided by DocSchmenke.com, Snorend™, DocSchmenke™ employees, or any others appearing on the Site at the invitation of DocSchmenke™, or other visitors to the Site is solely at your own risk. Testimonials are the opinions of those who provided them.

Always seek the advice of your physician or other qualified health provider with any questions or concerns you may have regarding a medical condition. The contents of the DocSchmenke™ Site, text, graphics, images, and other material contained on the DocSchmenke™ Site ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on the DocSchmenke™ Site. The Site and the Content are provided on an "as is" basis.

^Back to Top

TERMS OF WEBSITE USAGE

We hate this yucky legal geek speak stuff, but it has to be here :)

Welcome to DocSchmenke.com ("DocSchmenke™" at eBay.com) Web site! We have designed and published the pages in the DocSchmenke™ Web site at eBay.com, the Web site at DocSchmenke.com and Snorend.net to provide you with information about our companies, the ability to place orders for our products and services, and the opportunity to contact us with any questions or remarks that you may have. In continuing our tradition, DocSchmenke.com and Snorend.net strives to inform, serve, and communicate with its customers.

So that we may continue to promote our customer's interests, we have certain rules and restrictions regarding the use of this site. Your use of this DocSchmenke™ Web site at eBay.com, DocSchmenke.com and Snorend.net are conditioned on the following terms (as well as the terms of eBay.com). By accessing our DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net, you agree to these terms. If you do not agree with any of these terms, you must exit the DocSchmenke™ site at eBay.com, DocSchmenke.com and Snorend.net web site immediately.

^Back to Top

Use Restrictions

The DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net contains material protected by law, including but not limited to copyrights and trademarks. Some of the intellectual property rights on the DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net site include: product and accessory photo & text copyrights, trademarks, etc. owned by DocSchmenke.com or Snorend.net, or other intellectual property rights owners referenced on the site.

All rights in this material are reserved to DocSchmenke.com, or Snorend.net, and materials may not be reused in any way or copied in whole or in part without prior written permission from DocSchmenke.com or Snorend.net, except that users may download the contents of the DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net Web site on any single computer and print a copy of the contents solely for use in learning about or acquiring DocSchmenke.com or Snorend.net services or products. Otherwise, you may not print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the contents of the DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net.

In addition, you may not hyperlink other Web sites with the DocSchmenke™ Web site at eBay.com (except where granted permission by eBay.com), the DocSchmenke.com Web site or Snorend.net (without being granted permission respectively by DocSchmenke.com or Snorend.net), and you may not use eBay.com (except as granted by eBay.com Policies) or those of any company whose trademarks, trade names appear in our DocSchmenke.com or Snorend.net web site, or the DocSchmenke.com or Snorend.net name, trademarks, trade names, graphics or art or patented designs, for any reason. All trademarks owned by others that are used or referenced in our DocSchmenke.com, or Snorend.net web site remain their property of their respective owners.

^Back to Top

Submissions

We welcome your feedback, data, answers, questions, comments, suggestions, plans, and ideas. Except for customer orders, DocSchmenke.com and Snorend.net shall not be obligated to keep any Submission confidential. DocSchmenke.com and Snorend.net shall own all rights and title in the Submissions to the DocSchmenke™ Web site at eBay.com, the Web site at DocSchmenke.com and Snorend.net, and shall be free to use the Submissions, without liability, for any purpose, including developing, manufacturing, and marketing products incorporating such information. If you would like to present confidential or proprietary information, please contact DocSchmenke.com or Snorend.net directly so that we can make arrangements for this disclosure.

^Back to Top

Warranty Disclaimer and Limitation of Liability

Because of the open access to this DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net, its contents are provided "AS IS." DocSchmenke.com and Snorend.net cannot and does not warrant or guarantee the accuracy, timeliness, or completeness of the content and materials presented on the DocSchmenke™ Web site at eBay.com, DocSchmenke.com or Snorend.net. WITH RESPECT TO THE CONTENTS OF THE DocSchmenke™ WEB SITE AT EBAY.COM, DocSchmenke.com, or Snorend.net WEB SITE, AND PRODUCTS SOLD ON THE DocSchmenke™ WEB SITE AT EBAY.COM, DocSchmenke.com, OR Snorend.net, DocSchmenke.com AND Snorend.net SPECIFICALLY DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS. IN NO EVENT WILL DocSchmenke.com OR Snorend.net BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES, OR EXPENSES ARISING IN CONNECTION WITH THE CONTENTS OF THE DocSchmenke™ WEB SITE AT EBAY.COM, DocSchmenke.com, OR Snorend.net WEB SITE OR OUT OF THE USE OF DocSchmenke™ WEB SITE AT EBAY.COM, DocSchmenke.com, OR Snorend.net WEB SITE, OR ANY PRODUCTS SOLD ON THE DocSchmenke™ WEB SITE AT EBAY.COM, DocSchmenke.com, or Snorend.net WEB SITE. The DocSchmenke™ Web site at eBay.com, DocSchmenke.com and Snorend.net may offer certain links to other Web sites in an effort to provide additional information. These other sites, however, are not under DocSchmenke.com or Snorend.net control, and DocSchmenke.com and Snorend.net neither endorses, nor is responsible for the content on such Web sites.

^Back to Top

Jurisdiction

The DocSchmenke™ Web site at eBay.com is stored on a server located where eBay.com determines. As such, the privacy and confidentiality of information as eBay.com Safe Harbor (Rules & Safety), and eBay.com User Agreement prevail. These terms and conditions of eBay shall be governed by and construed in accordance with eBay's Public Policies posted at eBay.com Safe Harbor (http://pages.ebay.com/help/policies/index.html).

Users of this DocSchmenke™ Web site at eBay.com agree that any dispute regarding the terms and conditions as stated by eBay.com will be raised in the state according to eBay.com legal terms. Users using DocSchmenke.com, or Snorend.net Web site agree that any dispute regarding the terms and conditions as stated by DocSchmenke.com or Snorend.net shall be raised in the courts located in the City of Ocala, Marion County, Florida. In addition, DocSchmenke.com and Snorend.net makes no representation that the contents of this DocSchmenke™ Web site located at eBay.com, DocSchmenke.com, or Snorend.net are appropriate or available for use in any other locations.

^Back to Top

> Privacy Policy
DocSchmenke.com Privacy Statement

Snorend.net and DocSchmenke.com are companies of DocSchmenke, Inc.

DocSchmenke.com / Snorend.net ("DocSchmenke™" and "we") created this Privacy Statement to demonstrate our firm commitment to privacy. The following policy discloses DocSchmenke.com / Snorend.net's information collecting, use, and disclosure practices for our Web site. Our employees are required to follow our privacy policies. Those employees who violate our privacy policies are subject to disciplinary measures up to and including termination.

We reserve the right to revise our Privacy Statement at any time at our discretion. Changes to our Privacy Statement will become effective upon posting to our Web site. We will endeavor to notify current registered users of our services of changes in our Privacy Statement by sending an email to their last known email address. Changes with respect to current registered users will become effective upon transmission of the email notifying them of such statement.

If you have any questions regarding our Privacy Statement and policies or your dealings with our Web site, please contact us as follows:

Call Us: Monday - Friday (9:00 a.m. - 5:00 p.m. EST) at 888.4.SNOREND.

eMail Us: sales@DocSchmenke.com

Write Us:

DocSchmenke.com
Attn: Web Site Administrator
Mailing Address: 8602A SW SR 200, Ocala, FL 34481

^Back to Top

Information Collection and Usage

Like many Internet Web sites, we collect different types of information in connection with the rendering of our services, the selling of our products and the administration of our Web site. We will not voluntarily disclose or sell any information we gather about you ("Personal Information") to third parties for solicitation or other reasons unless you consent, and except as otherwise provided below.

We respect your privacyWe will not sell your information to any third party. We do not SPAM, and adhere to strict Anti-SPAM policies. We may from time to time approach you regarding product, service, and other information, or offers which we feel, based on your Personal Information, may be of interest to you. If you do not wish to receive such information, you can contact us in the manner provided above. In addition, Personal Information may be released to third parties (i) if we are required by law to comply with a legal requirement, such as a law, regulation, search warrant, subpoena, or court order; (ii) if release of such information is required in connection with the maintenance and administration of our site; (iii) in the very rare circumstance in which we believe in good faith there is a threat to the physical security of you or others. Although it is DocSchmenke.com / Snorend.net's policy to attempt to require our third parties to whom we provide Personal Information to comply with our privacy policies, we cannot guarantee their compliance.

Our additional practices and policies with respect to our collection and usage practices are addressed as follows.

^Back to Top

Online Surveys

From time to time, DocSchmenke.com / Snorend.net Users may answer online surveys through the DocSchmenke.com / Snorend.net Web site. Our online surveys may ask visitors for contact information (such as their email address) and demographic information (such as their zip code, age, or income level). Our surveys are designed to obtain broad demographic information regarding our services and the desires and concerns of our customers and visitors.

^Back to Top

Contests

From time to time, DocSchmenke.com / Snorend.net Users may participate in contests through the DocSchmenke.com / Snorend.net Web site. We run contests on our site in which we ask visitors for contact information (such as their email address) and demographic information (such as their zip code, age, or income level).

^Back to Top

Outside Ad Company

We may use an outside advertising or marketing company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our marketing company, and we do not have access to this information (For more information on our use of cookies, see the "Cookies" section below). In addition, our site may contain links to other Web sites. We do not endorse and are not responsible for the content of third-party Web sites accessed through our site or for any privacy practices with respect to such sites.

^Back to Top

Public Forums

Our Web site may contain chat rooms, forums, message boards, or news groups available to Users. Please remember that any information that is disclosed in these areas becomes public information, and that you should exercise caution when deciding to disclose your Personal Information. Representation information should not be disclosed in public forums.

^Back to Top

Usage Tracking

Our Web site automatically tracks certain information from Users. This information includes the URL that the User came from, what browser the User is using, and the User's IP address. Many Web sites automatically collect this information. We gather and use such information to help diagnose problems with our server and to administer our Web site.

^Back to Top

Cookies

We may uses cookies on certain pages of our service. Cookies are small pieces of information that your Web browser places on your computer's hard drive. Cookies can help us personalize our Web site and provide information that is targeted to the interests of individual Users (so you don't see the same advertisements repeatedly). We may use cookies to deliver content specific to your interests, to save your password so you don't have to reenter it each time you visit our site, and for other purposes. Most Web browsers automatically accept cookies, but you can change this feature in your browser. The User is always free to decline our cookies if his or her browser permits, although in that case the service may be largely unusable.

^Back to Top

Correspondence

If a User sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to that User. This is for our records only, so that we may service you effectively, should the need arise.

^Back to Top

Regulatory Issues

Due to the existing regulatory environment, we cannot ensure that all of a User's private communications and other Personal Information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Another example is that some pages of our web site are physically located on servers hosted by eBay.com, and some sale processes are managed through eBay.com.

You would see eBay.com's Privacy Policy (http://pages.ebay.com/help/policies/ia/privacy.html).

Further, we can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. Therefore, although we believe we use industry standard practices to protect our Users' privacy, we do not promise that their personally identifiable information or private communications can remain private.

^Back to Top

Choice to Opt Out

Users have the opportunity to opt out of receiving any other future emails regarding announcements, new-feature notifications, and special offers from DocSchmenke.com / Snorend.net. Users can also, at any time, opt out of receiving other future emails by contacting us in the manner provided above.

^Back to Top

Corrections and Updates

Each User has the option to correct or change his or her registration profile by reregistering on the Web site or emailing us at administrator@DocSchmenke.com.

^Back to Top

Security

We are aware of Internet User concerns about the privacy of their information. Our Web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. User information is stored on servers protected by firewall, system-level, and database-level security.

Only those employees of DocSchmenke.com / Snorend.net who require access to data concerning Users are granted access to the data (e.g., marketing product managers, system administrators, customer service representatives, and engineering personnel). Access to User data by DocSchmenke.com / Snorend.net employees is further limited by being solely available through a dedicated administrative interface and through use of a restricted user ID and password.

In addition, every employee of DocSchmenke.com / Snorend.net is required to sign DocSchmenke.com / Snorend.net's standard Nondisclosure and Developments Agreement that requires employees to keep User data confidential. DocSchmenke.com / Snorend.net's internal Web security policies are reviewed and revised on a regular basis. Here again, eBay's Privacy Policy prevails. To read eBay.com's Privacy Policy, go to: http://pages.ebay.com/help/policies/privacy-policy.html.

^Back to Top

International Information

Personal data that you have voluntarily entered is delivered electronically to servers located in the United States. eBay.com may use servers located outside of the USA. By using DocSchmenke.com / Snorend.net, you consent to the transfer of this data and to DocSchmenke.com / Snorend.net, and eBay.com's use of such data as outlined in this policy.

^Back to Top

Your Consent

Users consent to the collection and use of their information as described herein. Users will be notified by email in the event of any fundamental changes to the uses of information that are described herein.

^Back to Top

Data Quality and Access

In accordance with the Fair Information Practices defined by the U.S. government, DocSchmenke.com / Snorend.net encourages Users to correct any inaccuracies in personal information that has been previously provided to the Web site. You may correct or update your information by sending an email to administrator@DocSchmenke.com.

^Back to Top

Feedback

Users may provide feedback (e.g., input and suggestions) to DocSchmenke.com / Snorend.net regarding the DocSchmenke.com / Snorend.net Web site. Users providing feedback must provide their name and email address. Any contact information entered when providing feedback will only be used to acknowledge or respond to that feedback. Users are encouraged to provide their input and suggestions by sending an email to administrator@DocSchmenke.com.

^Back to Top

 

Whew, we hope we've answered your questions and concerns in this FAQ. As always, know that we welcome all emails from our visitors and customers, and we truly mean it when we tell you 'No question is too small'. Thank you for giving us the opportunity to share our policies and other information with you.


About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time