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BUSINESS HOURS-Monday-Friday 8am-5pm Eastern Standard Time.Closed Holidays.All business, emails & shipping will be handled during these hours/days. Emails received after 5pm Fridays will be answered after 8am Mondays excluding Holidays. All correspondence received after hours will be handled the next business day.
Our email address is jhookanson@comporium.net to contact us if you need additional information. Please read my STORE POLICIES page BEFORE placing a bid for Up-To-Date Information, Current Changes, Store Policies, Terms and Payment Information.
COMBINED SHIPPING-Please ask prior to bidding concerning combined shipping eligibility, not all items are eligible.
ALL ITEMS SOLD AS IS; ALL SALES ARE FINAL. Please ask all questions prior to placing a bid as we do not accept returns and all sales/auctions are final.
FEEDBACK POLICY-Our Feedback is automatic per eBays automatic feedback system; Feedback will be left on purchases once feedback has been posted/left for us.
RETURN POLICY-Many of our items are closeouts items, distributor direct & manufacturer sales; returns are not accepted. If for any reason an item is returned per the sole discretion/return authorization of the Seller, a $10.00 restocking fee per item for small and/or items under 2 lbs; a $15.00 restocking fee per item for large and/or items 2 lbs or over will be charged & paid by the buyer per each item returned.All items are sold AS IS. Returns are never accepted for any reason for auctions that included Free Shipping. Please note-as items are direct from the manufacturer, name brand/store labeling may vary and/or not be included/available. Also note the following very important information-All sizing listed within every auction are approximates and are determined solely by the company/manufacturer of the item. We do not open/verify packages to the size/colors/labels included with the items; all items are listed as labeled/sold to us. There may be color/dye and/or size variations within the items/materials on any/all items as listed/stated/labeled with this being part of the making/dying/coloring/material process of the item as stated/noted to us by the manufacturers and are not flaws; please note this and expect this in any/all items. See questions answered under Frequently Asked Questions for additional details.To verify or if you need exact measurements/coloring/pattern of any items, you must request this prior to placing a bid.
S/H Costs-All shipping/handling costs are explicitly listed within every eBay auction. Please note all costs & ask any/all questions concerning s/h including combined shipping costs prior to bidding.Free shipping costs apply only for the auctions where it is offered. Returns are never accepted for any reason for auctions that included Free Shipping. In multiple winnings where both regular shipping and free shipping costs are included in different auctions, all regular shipping costs will apply for the auctions where shipping costs are listed, with the item(s) listed as free shipping being the only item(s) given free shipping. S/H are predetermined set flat rate prices, not negotiable and never refundable.If a package is returned to us via USPS labeled RETURN TO SENDER, INSUFFICIENT ADDRESS or for any other USPS reason, it is the responsibility of the Buyer to pay for any/all return and/or reshipping costs. Shipping costs listed within the auctions are only for the original shipping of the package, not for any return/reshipping of items.
EXPLICIT NOTIFICATION-To all potential bidder/buyers; we are not/will not be liable for the manufacturers sizing listed on the labeling/stated in each auction and/or the pattern/color/dye/names and/or variations within the items/materials on any/all items. We do not change any company/manufacturers names/sizing/color names of their items when labeled, we picture and list them as we receive them and as they are named/labeled by the company when available/listed on labeling/item. It is the sole responsibility of each/any potential buyer to research/verify any/all information concerning any/all items prior to placing a bid. We accept responsibilty only for exact sizing/coloring/pattern only if exact measurments were requested/confirmed and/or verification of coloring/size/pattern was requested/determined/confirmed/emailed to the potential buyer prior to a bid being place. Please note-Any information given/listed/emailed by the seller that is not listed/labeled on the item such as but not limited to; color, pattern, material is the opinion only of the seller. Please ask all questions prior to bidding as all sales are final, items are sold as is.
***Please check all merchandise as soon as it is received. If there is an error or a problem with your order you have 24 hours to notify the seller concerning it. |
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WE ARE PROVIDING EXPLICIT DETAILED INFORMATION WITHIN OUR POLICIES SO THAT ALL POTENTIAL BUYERS ARE FULLY INFORMED ABOUT RETURNS AND OUR TERMS/POLICIES FOR ALL OF OUR AUCTIONS & STORE ITEMS PRIOR TO PLACING A BID.
Use of this website and/or any purchases/bids placed within Dowdys Quilts,Bedding,Home&More Store and/or auctions constitutes total acceptance all inclusive of the owners TERMS as listed within the auctions, emailed, stated and/or listed within the Store Policies. If for any reason an item is returned per the sole discretion/return authorization of the Seller, a $15.00 restocking fee per item will be charged and paid by the buyer per each item returned.
Payments accepted- It is the responsibility of the buyer to make sure payment is recieved within 3 days of the end of the auction. All packages will be shipped only to the address listed in the SHIP TO area on Paypal payments, this address will not/cannot be altered. Packages will not be shipped to addresses sent via email and/or added/changed via added NOTE/EMAIL/MESSAGE.
When paying byPaypal for multiple auctions shipping discounts & combine/reduced shipping costs are only valid when ONE payment is made for ALL items.Discounted combined shipping is not automatic for multiple purchases as all our items vary greatly in weight and shipping must be calculated per individual buyer/auctions and not all items are eligible.To be eligible for discounted shipping you must request a combined shipping total prior to making payment via eBays message system "Request Total". Multiple payments will not be eligible/will INVALIDATE and/or void any/all reduced combined shipping costs/quotes & shipping discounts on multiple winnings with original shipping costs applied.
Discounted combined shipping for multiple purchases can only be offered/eligible for items that end on the same business day. Any timeline other then this must be pre-authorized by the Seller prior to any bids being place. Payments are then due within 3 days from receiving your combined invoice. Free shipping costs apply only for the auctions where it is listed/offered. In multiple winnings where both regular shipping and free shipping costs are included in different auctions, all regular shipping costs will apply for the auctions where shipping costs are listed, with the item(s) listed as free shipping being the only item(s) given free shipping. Please note that late payments, incorrect or full amounts paid will invalidate any/all shipping discounts given with original shipping costs applied. It is the responsibility of the buyer to make sure their confirmed payment is received within the required time frame as listed, in a payment form accepted by the seller as specified within the auction/terms/policies.Late payments will cancel/void any/all discounted shipping costs given/listed/quoted and therefore become invalid.
Once payment is made shipping costs are as paid, items are then no longer eligible to have shipping costs discounted,reduced and/or refunded. Once again, late payments/incorrect amounts paid invalidate any/all shipping discounts given/quoted with original costs applied.
Designated/listed brand names, labeling, information, materials, pattern, color, care, styles, sizing etc listed within every auction and/or emailed are determined/labeled by the manufacturer and are solely the responsibility/liability of the manufacturer and/or their respective brand names/owners. If no name/pattern/color/size/material/labeling etc. is available/included with an item we sell, we will give the item a name/color/size etc., we are not experts on any of the items we sell and this will be our opinion only for any unlabeled items. We do not research colors/patterns/sizes/styles etc. of any items for names/materials/styles/colors/brands/sizing erc. It is the sole responsibility of each/any potential buyer to research/verify any/all information concerning any/all items prior to placing a bid. All sizing listed within every auction are approximates along with colors/patterns/material/content etc, determined by the manufacturer and are solely the responsibility/liability of the manufacturer. We do not change any company/manufacturers names/sizing/color names etc. of their items when labeled, we picture and list them as we receive them and as they are named/labeled by the company when available/listed on labeling/item. Any information given/listed/emailed by the seller that is not listed/labeled on the item such as but not limited to; color, pattern, material is the opinion only of the seller.
Our Shipping/Handling fee includes not only actual postage but also Delivery Confirmation/Tracking costs, all shipping supplies including but not limited to labels, shipping bags, padded envelopes, stamps, ink, bubble wrap, return labels; handling, shipping warehouse, and shipping managerial fees.
TO REITERATE-Use of this website and/or any purchases/bids placed within Dowdys Quilts,Bedding,Home&More Store and/or auctions constitutes total acceptance all inclusive of the owners TERMS as listed within the auctions, emailed, stated and/or listed within the Store Policies. Please do not Bid if you do not agree to all terms/policies as once a bid is placed the buyer is accepting total legal liability for payment in full of all items/shipping/return shipping costs, of all return policies, of all restocking fees, manufacturers labeling/sizing, etc. according to all terms/policies as listed/stated/emailed. Buyer is responsible for sending a Confirmed Payment in full only in a manner listed/accepted by Seller within the specified timeframe.
If there is a problem for any reason with an item received, a refund will only be given solely at the discretion of the Seller after the problem has been reviewed and verified as an error on the part of the listing/seller. Please note that all sizes listed are approximates with all color/dye/material/variations within the items/materials on any/all items are part of the manufacturer/making/dying/coloring/material process as stated by the manufacturers and is expected on any/all items. Exact sizing/coloring/pattern is never verified/authenticated by Seller; all sizing/coloring/patterns given/listed on labeling/in auctions are solely the discretion/responsibility of the manufacturer or the opinion only of the Seller. All items are sold AS IS, please ask/verify all questions/information prior to placing a bid.
All correspondence will be done solely via email & eBays My Messages concerning all questions, orders, shipping, payments or any aspect of eBay business. We do not accept any orders or payments via phone, all eBay business will be conducted only via internet.
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***Seller reserves the right to cancel/void all auctions/sales without liability for damaged item or any typographical/photographic/posting/listing errors by eBay/self/other at any time.
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Frequently Asked Questions...
Q: I have allergies, do your items come from a smoke free enviorinment?
A: Yes!
Q: I would like to pay via PAYPAL and as listed within your terms a CONFIRMED Shipping address is REQUIRED. How do I go about Confirming my address with Paypal prior to making payment?
A: Please VERIFY that your address is CONFIRMED prior to making payment via Paypal, as payment with an UNCONFIRMED address will be DENIED. To CONFIRM your address with Paypal go to WWW.PAYPAL.COM click on the HELP link in the upper right corner & type in CONFIRM MY ADDRESS in the SEARCH box. Paypal will then give you explicit information on how to CONFIRM YOUR ADDRESS. You can also call PayPal Customer Service toll-free at: 1-888-221-1161for help.
Q: Do you offer combined shipping?
A: We offer combined shipping on many items, not all items are eligible. If you purchase items from multiple auctions, to be eligible for combined shipping you must REQUEST TOTAL with Combined Shipping via eBay when you are done buying. We will then send you an invoice with combined shipping when applicable for your items won. One payment only must be made in full for all items, multiple payments and/or incorrect amounts paid will invalidate/void any/all shipping discounts given with original costs applied. Discounted combined shipping for multiple purchases can only be offered/eligible for items that end on the same business day. Any timeline other then this must be pre-authorized by the Seller prior to any bids being place. If you would like a shipping quote prior to bidding, send us the item numbers of the items you will be bidding on and your zip code and we will get a quote to you as soon as we can. Please note, late payments and/or multiple Paypal payments on any item will invalidate all shipping discounts given/quoted with original costs applied.
Q: I purchased an item yesterday and it went on sale today, can I receive the sale price?
A: Items are only eligible for sale prices when listed on "Sale" when purchased, sale prices are not applicable to previously purchased items.
Q: I just paid for my purchase when will it be shipped?
A: We usually ship within 1-2 business days but may take up to 5 business days as unexpected delays may occur such as eBay/ Paypal/USPS problems, power outages, computer problems etc. Items that are custom made or require special handling may also require additional shipping/handling time.
Q: How do you ship and how long will it take for me to get my package?
A: We ship solely via USPS. Once your package is shipped you will receive an email directly from USPS w/your tracking/confirmation numbers. Once your package is in the mail, the Post Office has total control over handling it & how long it will take items to be shipped. They have an estimated shipping time averaging 3-10 business days, this is not a guarantied time only a guideline as many factors cause their shipping times to vary. All shipping to the middle or western half of the US from SC will take at least the full amount of time estimated by USPS. You can go to www.usps.com anytime to get en estimate on shipping to your area or to check on your tracking/confirmation information.
Q: What is your Return Policy?
A: Please ask all questions prior to placing a bid as all sales/auctions are final. Our items are closeout sales, distributor direct & manufacturer sales; returns are not accepted. Returns are never accepted for any reason for auctions that included Free Shipping. Per the sole discretion of the Seller if for any reason a return is authorized, a $10.00 restocking fee per item for small and/or items under 2 lbs will be applied and/or a $15.00 restocking fee per item for large and/or items 2 lbs and over will be applied; to be paid by the buyer for each item returned to cover all expenses for restocking and/or any/all labor/filing for each return. No item can be returned without a prior authorization decision from the Seller.
Q: What is your Feedback Policy?
A: Our Feedback is automatic per eBays automatic feedback system; Feedback will be left on purchases once feedback has been posted/left for us.
Q: According to the USPS website my package has been returned RETURN TO SENDER. Can you re-send my package to me and will I need to pay more shipping costs?
A: Yes for both questions.If a package is returned to us via USPS labeled RETURN TO SENDER, INSUFFICIENT ADDRESS or for any other USPS reason, it is the responsibility of the Buyer to pay for any/all return and/or reshipping costs. Shipping costs listed within the auctions are only for the original shipping of the package, not for any return/reshipping of items.
Q: Why weren’t the s/h costs I paid the same as the actual shipping costs of my item?
A: All s/h costs are explicitly listed within every auction so that all potential bidders are fully aware of exactly what they are prior to bidding. We charge a predetermined set flat rate shipping & handling cost for each individual item for shipping to anywhere within the US as listed within the auction. Actual shipping costs will never be the same as the set flat rate s/h rate paid. Please read & verify all s/h cost prior to placing a bid as all predetermined costs are set and are not negotiable.
Q: Are all your items Brand New with no flaws?
A: Most of our items are Brand New and this will be listed within the auction. Any Used or Vintage items will be labeled as such with any flaws explained as best to our ability as possible. We are not experts on any items we sell so all descriptions by us are our opinion only, not statements of an expert; please ask all questions prior to bidding. We purchase new items directly from distributors, manufacturers and closeouts. There may be color/dye and/or size variations within the items/materials on any/all items as listed/stated/labeled with this being part of the dying/coloring/material process as stated/noted to us by the manufacturers and are not flaws; please note this and expect this in any/all items. When asked we will if available confirm information on items for any potential buyers when possible, please email us prior to bidding as once a bid is made and/or auction is won all sales are final/item is sold as is. Any/all items listed as Brand New may have had their packaging opened/items taken out/repackaged for pictures, viewing etc.
Q: I purchased shams and it states that they are 20" x 26" in size but they are actually samller then that, can I return them?
A: PLEASE NOTE-All sizing listed within every auction are approximates and are determined solely by the company/manufacturer of the item. As with a 2 by 4 piece of wood as an example, the size states it is 2" x 4" in size when in actual measurements it is much smaller. Or if you purchased 3 pairs of womens 519 Levis with a 30” waist, none of the waist measurements would be exact. Sizes are determined by the maker of the item, are never exact and are solely the responsiblity/lliability of each individual manufacturer of the item according to the rules/regulations required by law for sizing/labeling of the item. We do not and will not open every item we sell to verify the sizing by the manufacturer of each individual item for sale. If you need EXACT measurements on an item, please email us prior to placing a bid and we will be happy to do an individual measurement to confirm sizing for you! Please note-We do not change any company/manufacturers size/names/color/style of their items when labeled, we picture and list them as we receive them and as they are named/labeled by the company/manufacturer when available/listed on labeling/item. Once an item is purchased all sales are final. If we quoted you an exact size and our measurements were incorrect, the item is then eligible for a return. You must contact us within 24 hours of receiving the item notifying us of the error and to request a return authorization for the item.
Q: Are all sizes for items EXACT as listed within the auction?
A: All sizing are approximates as determined soley by the company/manufacturer of the item. Each company/manufacturer has its own set of rules/regulations required by law for sizing/labeling of its items. We legally cannot change a company’s and/or manufacturers labeling/sizing on any of their products. They are governed by laws concerning the limitations of their products and descriptions that they must abide by. It would be against the law for us to change this information. It is the responsibility of the Buyer to know/research/understand any information concerning a product prior to bidding on the specific company/manufacturers products. We offer manufacturers items for sale/auction and will list their description/sizing according to the manufacturer’s specific labeling/sizing only. We will not re-measure or change any manufacturers sizing and/or labeling and post this in any listing.
Q: I won a pillow sham and the color on my computer monitor looked more blue to me then the sham I actually received as it was more green. Why did the color look different on my computer?
A: Not all computer monitors show colors in the same shade/hue/colors as others. If you are looking for or need a specific color please email us prior to bidding for color verification. We can either send you a picture via email so that you can verify/determine the colors yourself, or we can email you our opinion of the shade/hue of the colors. Color names given by any/all Name Brand Manufacturers will be listed as labeled on the item, we cannot/will not change a manufactueres pattern/name/color/size etc when labeled/listed on an item. If no name/pattern/color/size/material/labeling etc. is available/included with an item we sell, we will give the item a name/color/size etc., we are not experts on any of the items we sell and this will be our opinion only for any unlabeled items. It is the sole responsibility of each/any potential buyer to research/verify any/all information concerning any/all items prior to placing a bid.
Q: I purchased an item that was listed as a JCPENNEY item, but there is no labeling included/on it that says JCPENNEY, why not?
A: We purchase close-out items and items directly from the manufacturers who make them for retail stores. As the items are not purchaced directly from a retail store, such as from JCPENNEYS, some items are not allowed to include the labeling/store packaging. Many items will come with the labeling some will not; this is determined solely by the manufacturer. If you have a question concerning whether an item has labeling/store packaging or not, please email us prior to bidding with questions.
Q: I changed my mind because the color doesn't match and/or the item isn’t what I thought it would be, can I return the item?
A: Returns are only accepted if an item is damaged during shipping and insurance was purchased by the buyer as all sales are final. If for any reason an item is allowed to be returned, authorized solely at the discretion of the Seller prior to being returned, a $10.00 restocking fee for small and/or items under 2 lbs per item will be applied per item and/or a $15.00 restocking fee per item or large and/or items 2 lbs and over per item will be applied; to be paid by the buyer for each item returned to cover all expenses for any/all labor/filing/shipping costs for each return. No item can be returned without a prior authorization decision from the Seller.
Q: Why is the flower on the sham I received in the right hand corner, when the picture in the auction shows the flower is in the middle of the item?
A: Pattern placement will vary on each individual item as all photos are stock photos. We have duplicates of many of the same items; one picture is taken for each individual pattern/style to be shown so the least amount of new items will be opened/taken out of their packaging.
Q: I purchased a few items from you and paid for them, can you give me a combined shipping discount now?
A: To be eligible for a reduced combined shipping discount you must request a combined invoice for multiple purchased prior to making payment. Once payment is made shipping costs are as paid, items are then no longer eligible to have shipping costs discounted applied and/or reduced. Please note that multiple payments, incorrect amounts, full amounts paid and late payments will invalidate shipping discounts given with original costs applied.
Q: I purchased multiple items from you and I paid via Paypal after each one of my auctions ended, why didn’t I get a shipping discount?
A: To be eligible for discounted shipping you must request a combined shipping total prior to making payment. Discounted combined shipping is not automatic for multiple purchases as all our items vary greatly in weight and shipping must be calculated per each individual buyer. Multiple Paypal payments, full amounts or incorrect amounts paid will invalidate any/all reduced combined shipping costs/quotes on multiple winnings.
Q: I purchase a couple items from you will they all be shipped together?
A: With multiple purchases we ship all items together when possible.
Q: I am bidding on a couple of items that end a few days apart, can I still get combined shipping?
A: With multiple purchases for combined shipping we can ONLY offer shipping discounts for items that end on the same day. Any timeline other then this must be pre-authorized by the Seller prior to any bids being place. Payments are then due within 3 days from receiving your combined invoice. Please note that late payments will invalidate all/any shipping discounts given with original shipping costs applied. It is the responsibility of the buyer to make sure their confirmed payment is received within the required time frame as listed. Any late payment will deem any/all discounted shipping costs to be invalid with original costs applied.
Q: Do you ship to Puerto Rico, Hawaii, Alaska or an APO/Military address?
A: We do not ship to Puerto Rico at this time. We ship to the lower 48 contiguous states as listed within each auction. If you live in Hawaii, Alaska, APO/Military address you must email us prior to bidding to verify shipping eligibly and for a shipping cost quote. Shipping to Hawaii, Alaska, APO/Military or any other US State/Territories do not qualify for the shipping costs listed within any auction. If you live in any of these areas and make a purchase, items please click on PAY NOW via Ebay after you are done and then Request Total for an ADJUSTED TOTAL to your area. If you pay prior to receiving this adjusted invoice, a 2nd invoice/request for your balance due will be sent.
Q: I ordered a twin bed skirt but received a full size, what do I do?
A: Although we do strive for excellence errors do occasionally occur. Please check all merchandise as soon as it is received as buyers have 24 hour from receiving item to notify the Seller if there is a problem with the order to be eligible for a return. If there is a problem, please email us at
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