General Store Policies & Information
Methods of Payment We Accept
- PayPal (credit cards, account balance, e-check, etc.)
- Money Orders
- Personal Checks
We ship items once a week (usually Tuesday afternoons)--and twice a week if there is high volume. If you pay for an item on a Friday, we will ship it on our next shipping day--Tuesday. (This is exception only to custom-made items, such as cosplay items and leg warmers: See below.)
To be eligible for combined shipping savings you need to email us when you are finished bidding/purchasing. We will then send you a combined invoice with the total of all your items; and you will need to pay for all your items in ONE payment. (example: one Paypal transaction for a total number of items, or one International Money Order for a total number of items.)
We are located in Canada, shipping within Canada can take 1-7 days (Regular and Expedited). Shipping to the USA is normally 1.5 - 2 weeks (Airmail). Shipping Internationally is normally 2 - 2.5 weeks (Airmail).
Express delivery standards: Canada 1-2 business days. USA 3-5 business days. International 4-7 business days.
Important Information for Buyers of Cosplay & Made-to-Order Items
Dream*Angels is a small company which prides itself on bringing quality, not quantity. And thus our handmade items are all lovingly made-to-order.
(Some examples of such items are: Leg warmers, Arm warmers, Battle Royale Collars. Generally most, if not all, Cosplay Items.)
After payment is received, we will begin creating your item immediately. However, delicate fabrication does take time. So please allow 1 - 1.5 week's time for your item to be finished, unless there is another specified production time listed on the item's listing page.
We will promptly email you when the item is ready for shipment.
Thank you for your understanding!
If you require further details, please feel free to e-mail us at: DreamAngels@gmail.com
We normally respond in less than 24 hours.