Please contact me within 7 days of receiving your item if you would like to return it, this is to obtain my return address and your reference number.

All items (Except UNDERWEAR, WIGS & HOSIERY unless faulty) are accepted for refunds/exchange as long as the garment has the tag intact, is neatly folded in the original clear bag, in original condition received, unworn, with no perfume, smoke or body odours. Wigs will need to have the bag unopened, if it has been opened then no return will be granted.

All "Sale" items, "Auction" items and "Best Offers" accepted will be an exchange or credit note only, no refunds will be given.

All return items p&p is to be paid by the customer - Please keep proof of posting.

Refunds and Exchanges are dealt with in the order they are received back. Therefore it can take up to 5 working days for us to process your return - so please be patient with us ;o)

PLEASE NOTE: Refunds - Items with free p&p will have the original p&p taken off the refund amount to cover our costs. Exchanges - You will need to include p&p for your replacement, unless the item was faulty.

The products you order for delivery to destinations outside the UK may be subject to duties or taxes upon importation. These duties or taxes are levied once the product reaches the country of destination. You are responsible for determining whether there is any restriction on delivery of our products to your selected destination.

You are also responsible for any duties, taxes or additional costs levied on your product at the time of importation, and for paying those costs.

We recommend you contact your local customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order with us.