Our business hours are from 8.30am until 5.00pm Monday through Friday, Central Standard Time. You may send us an email at any time or you may call us during our normal business hours on 479-251-1153. We are closed on weekends and all public holidays. We are exceptionally busy on Mondays and the days after a public holiday. We will do our best to answer your email on the next business day after it is received. However at peak times it may take 2 business days to get a response. We are definitely here to help so if you have a problem please contact us so we can get the situation resolved. We kindly ask that you defer posting neutral or negative feedback until you have given us the opportunity to resolve any issue that you may have. We look forward to providing you with the best service possible.