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  • Questions and Answers
Shipping Special
Check out the plethora of items with FREE SHIPPING! Most items ship within 24 hours. As soon as your item ships, we send an email with the tracking information and expected arrival time.
Frequently Asked Questions
 Q: Why is international shipping so high?
  A: We no longer offer the less expensive USPS First Class, Priority Mail Flat Rate Small Box/Envelope International as shipping options. Insurance and tracking are not available on items shipped via these methods. We are sorry for any inconvenience.
 Q: What is your return policy?
  A: If you find an item not as described or pictured, contact EZ AuctioNet within 48 hours of receipt at (866) 874-6822 to obtain a return authorization code. Merchandise credit (not including S&H) will be issued for the value of the article. A 10% re-stocking fee applies to all returns.
 Q: When will my item ship?
  A: We make every effort to ship all item paid for prior to noon the same day (excluding weekends and holidays).
 Q: Is this item new?
  A: As per eBay regulations, all of the health & beauty products that we sell are new and unused. Items may or may not come with the original box and/or packaging.
 Q: How much is shipping and handling?
  A: Please click the 'Shipping and Payments' tab at the top of the listing to view all of the shipping options and costs to your location.
 Q: Will I get a tracking number when my package is sent?
  A: We always email you shipping details with tracking information after the package leaves the office.
 Q: How do I pay you if I don't have a PayPal account?
  A: You can still pay me without having a PayPal account. If you don't have a PayPal account, you'll be automatically redirected to a secure page in eBay checkout where you can enter your credit card information. When you're done, you'll have the option of saving your credit card details with PayPal by creating a PayPal account.
 Q: Do you combine shipping?
  A: We encourage multiple purchases by offering reduced rates on combined shipping. The combined weight of the items determines the overall shipping costs. Save on handling - Each item you add is only $.50 in additional handling! If the calculator forgets math and the combined rate/weight is inaccurate. If the charges seem out-of-whack, just email us.
 Q: When can I expect my order to arrive?
  A: We make every effort to ship your order placed before 12:00 p.m. EST the same day. We send you an email with all of the shipping information once your purchase leaves the store. The arrival time depends on the shipping method you choose.