International Payment and Shipping

Payment

We accept PayPal, Visa, MasterCard, Discover, American Express, and certified bank check in US funds.

Shipping Method

We send packages via USPS Express Mail International (3-5 business days) to all countries outside the US. All International orders must be shipped from the Ear 2 Track warehouse in MA. Feel free to contact us to request other shipping options.

Package Tracking

You’ll receive a confirmation email from us when your order ships and another message with your sales receipt which will not be included in the box.

Customs Taxes and Duties

Please be aware that you will be required to pay the customs brokerage fee, duties and taxes that are charged by your government. We can’t tell you how much this will be since it is determined by customs agents at the time of arrival. We will do our best to mark the export documents in your favor to help minimize costs.

Warranty Repairs

Manufacturer warranties are not valid outside the US on hardware. Items for warranty repair must be shipped back to us at customer’s expense and we handle repair shipment to manufacturer from here.

Product Availability

If an item is not in our home warehouse, we will immediately contact you to see if you want to wait for it, or receive an immediate full refund.

If you would like to wait for your item, we’ll order and receive it in about 1 week from the time of payment. As soon as we receive it, we’ll send it from our Massachusetts location via USPS Express Mail International.

Disclaimer

Ear 2 Track is not responsible for typographical errors or inaccuracies on our web site or advertisements. Prices and terms are subject to change without notice.