• Payment
• Local Pickup
• Shipping
• Changing Shipping Address
• P.O Boxes, Hawaii, Alaska, Peurto Rico & US Territories
• Returns

	Payment

We accept PayPal only. Ebay no longer allows payment by money order. Winning bidders using paypal must pay within 3 days. If the payment is not received within the timeframe described above then second chance offers may be sent to other bidders if applicable or the item will be relisted.

Go Back

	Local Pickup

• Local pickup is allowed.
• When you do local pickup, you must pay in our store.
• We are open 10AM to 7PM, Mon-Sat

Local pickup is allowed except when payment is made with PayPal. If payment is made with PayPal then we have to ship to the PayPal Confirmed Address in accordance with PayPal's Seller Protection Policy.

Go Back

	Shipping

• We can only ship to your PayPal Confirmed Address
• Items ship within 2-3 business days after payment is received.
• Items sent via UPS will arrive 3-5 business days after they are shipped.
• In total, it may take up to 8 business days to receive an item sent via UPS.
• Items sent via US Postal Service will take longer.

We ship using UPS ground. Items are usually shipped within 2-3 business days but circumstances beyond our control may delay shipping. We do not offer expidited shipping. Items are sent to the lower 48 states only. UPS can not send to P.O. Boxes. Per PayPal Seller Protection Policy, we only ship to the PayPal Confirmed Address. Do not ask us to change the shipping address. If you need to send to a particular address, change it in your paypal account before you bid. Shipping insurance is included in the shipping and handling charge. If the item is damaged in shipping the buyer must retain all original shipping containers and notify us within 48 hours and instructions will be given. In the event a damage claim is filed with UPS, the buyer agrees to the settlement of the claim. A UPS tracking number will be sent to buyer's email associated with the paypal payment.

Go Back

	Changing Shipping Address

Due to PayPal Seller Protection Policy and Ebay rules we must ship items to the address that appears on your PayPal Payment.

Because of these rules:

• We can NOT ship gifts directly to your family or friends.
• We can NOT ship to your work instead of your home.
• We can NOT ship to a new address because you recently moved.
• We can NOT change your shipping address after you have paid.

Please be extra careful that you select the correct shipping address when you pay for an item with PayPal. There is no way to correct an incorrect address on a PayPal transaction once it is sent! We have complained to PayPal on behalf of our inconvenienced customers and they have yet to fix this problem.

Holiday Gift Items: Notice that we can not make exceptions to this rule for gifts! Please keep this in mind when ordering and allow yourself extra time if you are trying to send gifts before the holidays.

Go Back

	P.O Boxes, Hawaii, Alaska, Peurto Rico & US Territories

Buyers with shipping addresses located in areas in the United States not serviced by UPS Ground service but still serviced by the US Postal Service must contact us before bidding to get a shipping quote for delivery by US Postal Service. Items shipped via US Postal Service may be further delayed by up to one week.

Go Back

	Return Policy

Items described as "Guaranteed" may be returned within ten business days after receving a RMA (Return Merchandize Authorization) number. Items are not eligible for return without a RMA #. To receive an RMA # you must submit your request for merchandize return by emailing the customer support email displayed on your packing slip or call us with the auction number and a description of the problem within ten days of receiving the item. Expenses incurred by the buyer in returning an item are the responsibility of the buyer and will not be compensated by us.

Return merchandize authorization will be granted at our discretion. RMA requests may be granted if the item is defective in whole or part except where previously disclosed in the ad. If the item returned by the buyer it not found to be defective, or is otherwise as described in the ad, the Buyer will have the option of either being subject to a twenty five percent (25%) restocking fee or have merchandise returned to Buyer at Buyer's expense. Returned items that are found to be defective may be replaced for another like item and shipped at our expense if available, or refunded at our option. Shipping costs are non-refundable.

Software that are described as "Guaranteed" are guaranteed against physical defect of the media only. Software may be exchanged for the same title only. No refunds on open software.

Items described as "AS IS" are not eligible for RMA and may not be returned for any reason.

Go Back