About us
Emerald Palace is the new era of family business, we sell everything from antiques to modern pieces, caring to our customer’s unique styles and selections, striving to provide all our customers with the utmost satisfaction and guidance in their purchases. Find Us on Facebook, Pinterest and Instagram @emeraldpalacestore.
Seller feedback (11,229)
r***0 (187)- Feedback left by buyer.
Past 6 months
Verified purchase
Clock arrived quickly, exactly as advertised, and for a great price. Clock was packaged excellently! No damage at all. Unpackaged it, put the pendulum on and it immediately started ticking. Very pleased with this purchase. Will definitely use this seller again.
l***e (28)- Feedback left by buyer.
Past 6 months
Verified purchase
Item just as described. Packaged fantastic! Problem with USPS tracking. I contacted USPS and item found and was delivered next day
e***l (909)- Feedback left by buyer.
Past 6 months
Verified purchase
AAA+++ Awesome Seller!!!!! Descriptions are on point! Listings are informative and detailed!!! Packaging and shipping are impeccable!!! Prices are fair and reasonable!!! Seller Highly Recommended!!!!
n***o (476)- Feedback left by buyer.
Past month
Verified purchase
Description said machine was not tested. Photos showed a machine looking in pristine unused condition. However, on arrival, the machine was frozen and badly broken. I asked for a partial refund and to keep the broken machine. Seller refused, but did offer a full refund if I would return the machine with shipping at my expense. Shipping turned out to be expensive, so I opted not to do this. Still, it is not hard to turn the hand wheel on a sewing machine and include the info if it doesn’t turn.
Reply from: emerald-palace- Feedback replied by seller emerald-palace.- Feedback replied by seller emerald-palace.
I have a 30-day return policy and free shipping back (30 days returns. Seller pays for return shipping) I didn't refuse.
1***d (226)- Feedback left by buyer.
Past 6 months
Verified purchase
excellent seller communications, arrived on time and packed with care. Outstanding seller!!!!!
a***t (310)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful bowl, and these are rather hard to find, too. This is a wonderful part of my collection of Nantucket china. Thank you so much. This was extremely well packed, got here really quickly, and is exactly as pictured. As you can see from my charming photo, this plate is absolutely out of the world!