 |
| Q:When can I expect my order to arrive? |
|
| A:Shipping times in the USA vary depending on the speed selected by the customer. Shipping times for all countries can be found on our About Me page. |
| Q:Does Empire Comedy Offer Shipping Discounts on Multiple Items to Customers in North America? |
|
| A:Yes we do!!
USA Customers pay regular price for the most expensive item and $1.35 for each additional item.
Canadian Customers pay regular price for the most expensive item and $1.50 for each additional item.
All other shipping discount |
| Q:Does Empire Comedy Offer Shipping Discounts on Multiple Items to International Customers? |
|
| A:European Customers pay regular price for the most expensive item and $3.00 for each additional item.
Australian and Japanese Customers pay regular price for the most expensive item and $3.50 for each additional item. |
| Q:I paid for my item ## of days ago, when will it arrive? |
|
| A:It takes our distributor 1-2 BUSINESS days to pack an item for shipping. After that it takes 3-9 BUSINESS days for standard delivery within the United States.
Don't forget to CHECK THE RELEASE DATE for your item. Some items are Pre-orders, and they all have the date listed.
For faster shipping times, choose expedited shipping with tracking. |
| Q:What is a BUSINESS day? |
|
| A:Business days are Monday to Friday not including holidays.
Holidays include:
New Years Day
Martin Luther King Day
President's Day
Good Friday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving Day
Christmas Day
And any other day that affects mail delivery |
| Q:Where is my tracking number? |
|
| A:Unless you selected Expedited Shipping with Tracking or 2 Day UPS Shipping your order does not have a tracking number.
All US orders of $40 or more are upgraded to Expedited Shipping with Tracking at no additional cost. |
| Q:Can you mark my international shipment as a gift? |
|
| A:Unfortunately no,
We work with a variety of distributors/shipping agents and they will not do this due to the severe penalties that are involved in mail fraud. |
) 
