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| Q:What is your return policy? |
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| A:All sales are final so please take that into account when bidding we cannot accept any returns on items that we do not guarantee. Because of the special price or discount you receive, we only sell an item once. Like all returns facilities, all sales are final. We only accept returns if we shipped you a wrong items. |
| Q:Do you combine shipping? |
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| A:Unfortunately, we do not combine shipping under any circumstances. |
| Q:When can I expect my order to arrive? |
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| A:We only ship ground service and this usually takes between 2-7 business days depending on where you live. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Please refer to the item description and each shipping costs are fixed and clearly stated on each listing. |
| Q:Do you ship internationally? |
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| A:No. We do not ship outside of the contiguous 48 states which included Alaska and Hawaii. |
| Q:How can I get hold of the customer service? |
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| A:Your can reach us from Mon-Fri 7:00-3:30 at 716-852-3200 or email us at customerservice@empireliquidators.com |
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