Our listings are designed in a "One Dress One Listing" form. However, from time to time we have 24/50 dresses in a single listing, you can buy them on Buy It Now listing or Auction listing.

Also, we do wholesale, for more information, please send ebay message to us.

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Make sure the item you will bid/purchase is the one you want, no exchange of size and color for Auction listing after item is won/purchased, but exchange will be accepted for Buy It Now listing.

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All mails will be answered within 24-48 hours upon reception. If you do not receive our response after 48 hours, please check if you have sent your original message to the correct email address.

Or contact us via eBay message system, and we will contact you in the same way if we find such an error.

Pease note our email address is usebay@ever-pretty.com.

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Normally our office hours are from Monday to Saturday. If you have any question, please contact us first, we will reply you at the earliest possible time. Thanks for understanding.

For holiday or other special case, we will notified in advance, please pay attention to the advertisement on our store or listing.

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Our size is US size, please NOTE that it’s dress measurement NOT body measurement, we measure the dress by lay it flat, so we suggest you take a look at the size chart in every listing, you can measure your own dress for a comparison to see if the dress fit you.

Different dresses maybe have some differences even in same size, due to the fabric, dress style and elasticity etc.

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We exemplifies the standards of beauty and quality. All of our dresses are made from the highest quality and brand new with tags, and we do the quality inspection carefully before delivery.

But the item may be damaged during delivery and customs inspection, please supply us photos. If the problem is unrepairable, we will resend or give full store credit. If it is repairable, we will offer partial store credit to fix the problem.

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All of our pictures are taken by actual dresses. Please take a look at the detail information in the listing carefully. Slight colour aberrations may exist due to different screen settings. Hope for your understanding.

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Some dresses may with several colours available. You can click the Button “Click to Search More Size” under the size chart of every listing.

Or you can entering specific dress code, like 09501, to search the dress listing you want, all available listing will show up.

If you still can not find the dress you want, please send ebay message to us.

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Yes, ebay system will combine all your won items automatically in 7 days if you pay all your dresses together. Shipping charge is based on quantity.

AIRMAIL Inside the US: 8.99 USD for the first item, 8.49 USD for each additional.

AIRMAIL Outside the US: 6.99 USD for the first item, 6.49 USD for each additional.

EXPRESS(Both Inside and Outside the US): 19.99 USD for the first item, 6.49 USD for each additional.

If you buy more you will actually spend less on each dress for shipping. Yes, eBay will combine all your won items automatically in 7 days, if not, you could combine items manually.

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We normally ship the items with the shipping address you filled in eBay, please make sure shipping address is correct. If your country is not in our country list, just feel free to contact us.

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We normally have 2 shipping ways, AIRMAIL and EXPRESS.

AIRMAIL takes 2-6 weeks to arrive, EXPRESS takes 5-7 working days to arrive. Please allow an estimated 2-6 weeks for AIRMAIL since the parcel was shipped from China.

Please note that delivery time may some delay during bad weather and peak periods, such as Christmas, the Chinese New Year and so on. Or other force majeure situation. (Send in Nov, Dec, Jan, Airmail take 2-8 weeks to arrive.)

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According to eBay policy, our system will wait for you within 8 days, after that eBay will send dispute to you automatically. eBay system will close your order after another 4 days automatically.

Please make the payment within 8 days to avoid the unpaid dispute.

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We accept Paypal payment only. If you need pay your order with other payment method, please contact us.

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To ensure that your shopping experience is a successful one, we now offer Return Program. Refund will be given as: Dress Amount Refund.

Please refer to our Store Policy for details:
http://stores.ebay.com/Ever-PrettyUSShop/Store-Policy.html

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It’s means Store Credit, which you can use it for next order in our store, and it has no deadline.

You just need to offer us the Store Credit Number in the mail, we will help you.

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You can click the “Site Map” in eBay page, then find out “Leave Feedback for a Member or Transaction”. We will much appreciated if you could left us 5 star positive feedback. Your support is meaningful to us!

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If you have any problems, we have following policy to protect you:

1. Size Issue. We can offer free exchange for fit one, or return it for dress amount refund.
2. Quality Issue. Please supply us photos. If the problem is unrepairable, we will resend or give full store credit. If it is repairable, we will offer partial store credit to fix the problem.

For other dissatisfied problems, just feel free to contact us, we will always here for you and offer you best solution.

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