Delivery and Insurance
All items are insured and dispatched within one business day from our warehouse in Jaipur, India.
Regular shipping is with India Post Registered Airmail and charges are based on actual weight, volume and insurance rates. The rates are the same for all countries. Regular delivery time is 10-21 business days. For an additional fee we offer 5-7 business days or 3-5 business day delivery service with international couriers (i.e. UPS, FedEx, Aramex). Please contact us for rates on expedited delivery.
Discounted Combined Shipping Charges
Purchasing multiple items results in a substantial discount on the combined listed shipping charges. We calculate the combined shipping charge on an order with two or more items shipped to one address as follows: Combined total of the listed shipping charges for each item minus a fixed amount for each additional item (usually $6 – 8 depending on the item). For example, if your order contains three pillows with shipping of $10 for each item, then the combined delivery charge is $30 - $16 = $14.
Customs Duties and Taxes
All items are shipped from India, and some countries will charge the buyer duties or taxes on international packages at the point of delivery. These fees are the customer’s responsibility and are not included in shipping charges. Some countries like the USA and Australia do not collect taxes on small parcels (i.e. less than $200), while countries in Europe have far more strict policies. In general most of our customers do not have to pay any customs or duty charges.