Shipping on gems is USA $3.50, International $12.00 (unless specified differently in the item listing) 1st auction or item, $0.50 cents each 2nd and 3rd items, 4th and more $0.00. (this does not include a multi-item listing as these will be no additional S&H for all items within a specific listing) Insurance and delivery confirmation are included in the price. USA gem orders over $100.00 FREE SHIP, International gem orders over $200.00 FREE SHIP. All items must be paid in one payment to get combinded shipping discounts. We accept pay pal. If returning an item Please Always Include a copy of the Ebay invoice or the Item # and your user id and your name and address clearly written to eliminate delays. Our easy return policy, email us within 7 days of reciept, we will instruct where and how to return. Please insure returns, we cannot refund or replace an item that does not make it back.