PAYMENT: Please make payment within 3 days. PayPal is preferred. Other payment options are sometimes accepted so please e-mail to discuss prior to bidding.
SHIPPING: Items are usually shipped the same day as payment, but definitely within 3 days. Shipping is definitely combined for multiple purchases! NOTE: We do not offer local pick-up service at this time.
WITHIN CANADA: If an item can be mail-slotted, it is sent letter post, to radically reduce shipping cost. Otherwise, Expedited Parcel is used and tracking is provided.
US: Packages are sent AirMail. Oversized/overweight packages, or packages needing tracking, are sent Expedited Parcel.
INTERNATIONAL: Packages are sent AirMail - no tracking is available as the cost is prohibitive in relation to the cost of my items.
LOST OR DAMAGED ITEMS: Please contact in the event of a missing package or damaged item. Best will be done to try and minimize or completely rectify the situation.
FEEDBACK: I pride myself on my 100% positive feedback - please have the courtesy to not post negative or neutral feedback without first contacting the seller to see if the problem can be amicably resolved. Additionally, when granting stars for shipping time and costs, please check your package and assign stars taking into consideration how quickly I actually posted your item and what the actual postal charge was. I have no control over how long a country's customs office may take to clear an item, nor do I have control over how much Canada Post charges for postage. Please know that Canada Post is excessively expensive when compared, for example, to US and British postal systems. I have received similar-sized/weighted items from those countries at a much cheaper postage rate than I am able to secure here in Canada. Thank you!!