|
• |
How
does Combined Shipping work? - With
Combined Shipping your items continue to be included in
the same order until you pay. This will allow you to get
the $1 shipping discount.
You must use our checkout. If you do not, our
system will not be able to combined your items and they
will be shipped separately without the $1 discount. |
|
• |
Do
you accept PayPal? - We accept PayPal.
Please use our Winner's
checkout link to pay by PayPal. If you try and
pay directly through PayPal it will not allow you to do
so. |
|
• |
How
do I pay by Credit Card? - To pay by
credit card you can use PayPal or Marketworks secure
payment processing through our check-out link. Both
PayPal and our checkout process accept Mastercard, Visa,
American Express and Discover cards. |
|
• |
Do
you sell to International customers? - We
sell globally. |
|
• |
Do
I have to use your checkout link? - Yes,
we ship a high volume of orders each week and the
checkout link allows us to process your order more
efficiently and effectively. |
|
• |
What if my order does not arrive, is lost, stolen, or
damaged? - We guarantee all our orders.
If your order is lost, stolen or damaged, we will ship
a replacement order after the minimum transit time has
elapsed (21 days for domestic, 45 days for
international). |
|
• |
Do
I need to wait for an invoice to be sent to me?
- Please follow the "click out" checkout link as
provided to you via email after your auction has ended.
Our secure checkout process will automatically
calculated all shipments with shipping costs and it will
automatically supply you with any shipping discounts
available. |
|
• |
How
do you ship?
- We use DHL for all of our shipments. All
shipments are processed within 24 hours of payment
receipt and you will be notified of shipment as soon as
it leaves our doors. |
|
• |
Did
you get my payment? - As soon as your
payment reaches our hands, you will receive an email
letting you know that we have received your payment and
that your package will ship within the next business
day. |
) 
