Fanplusfriend
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    Welcome to Fanplusfriend

    Buyer Guide

    Shipping Time/ Payment / Shipping Cost / Standard Sizes /Custom Sizes /Corset size / Exchange Policies / Commission service

     

    Shipping Time

    A Making time of make-to-order items this month: 1-2 weeks after payment confirmed and all size/color requirement received.
    B In Stock Items can be shipped within 2 working days (handling time).
    C Delivery time: Couriers (UPS/TNT/EMS) shipping service, 3-5 arrival worldwide
    • Arrive time of Make-to-order Items
    A. Making time + C. Delivery time

    ----------------------------------------------------------------

    • Arrive time of In Stock Items
    B. Handling time, + C .Delivery time

    Payment

    • Paypal, payment account: bookdense@gmail.com , or
      Please note: If your feedback score is lower than 5, And do Not have a Verified Paypal account, Please contact us firstly before payment, or use a verified Paypal account, or use the payment methods below.
    • Western Union® transfer,
    • Bank Transfer

    For payment above US $500, please chose Bank Transfer or Western Union Transfer.

    Shipping Cost

    We ship worldwide. Shipping cost is automatically calculated in checkout page, based on the weight of your orders(basic shipping levels).  All orders would be shipped by guaranteed  UPS Worldwide Express  , TNT or EMS Express, at discounted rate. Fast and safe, with online tracking, and 3-4 days delivery time

    Shipping cost of multiple orders would be combined and cut down. Only $10 (or less) shipping fee for each additional items. To receive the discounted shipping rate, please wait until all purchases/biddings have been completed and e-mail us BEFORE going through checkout.

    Combined shipping cost only applies within TEN days of the first item that you won. Please e-mail us when you are done shopping/bidding, and we will consolidate all your items into a single invoice.

    Standard Sizes

    All costumes are available in various sizes. Please choose the correct BODY size as follows. Please do NOT leave extra space, the costume would be made and leaving enough spaces for comfortable wearing.

    Lady's Costume

    *Our lady size garments are tailored for an average height of approximately 5 feet 5 inches/165cm. If you prefer using other measurements standards, please send us your requirements

    Man's Costume

    *Our man size garments are tailored for an average height of Man S for 68in/172cm, Man M for 71in/180cm, Man L for 74in/188cm,Man XL for 76in/193cm,Man XXL for 77.5in/197cm. If you prefer using other measurements standards, please send us your requirements

    You can find a printable measure tape at: http://www.ebay.com/sizing/

    Custom Sizes

    how to better fit in a close body costume?

    For perfect fit, you may request the costume Custom-made, with No extra cost. There are measurements data we needed. Please fill in the chart and send it to us with your other requirements. 

    Please provide the correct BODY size as follows. Please do NOT leave extra space, the costume would be made and leaving enough spaces for comfortable wearing.

    To ensure well fit, all measurements should be given as instruction. Without correct size, we cannot provide well fit costumes (please click the linkages below to see instruction).

    * optional data, giving them if you have special need here, unless these parts would be made as standard data.

    Weight  
    Height  
    Your Busts  
    Your Waist  
    Bust Height  
    Neck Circumference  
    Shoulder Width  
    Arm Length  
    Your Hip  
    *Biceps circumference  
    *Thigh circumference  
    *Other requirements  

    Please check a while the instruction page before measuring: Measurement Instruction

     

    Corset Sizes information

    Corsets are tailored as net body size, no extra space, moreover, each corset leave flexible spaces by lacing up part, can be tied tightly close to body.
    a. For standard sizes corsets in the chart:
    http://store01.prostores.com/fanplusfriend/size/standardsize.jpg
    It tailored for average person 5 feet 5 inch (165cm) high.
    And the bust/waist/hip is tailor as net size, that is, for example, the finial corset of US 10 would be tailored a bust and waist circumference at  34in,26 in, in the condition of the lacing up part totally loose.
    b. Custom size corsets.
    Beside the standard size choice, corsets can be custom made too, same as all other apparels of us. Custom size corset can be made according client's height, net bust, net underbust circumference, nature waist, hip, and other requirements on length, color, fabrics or wearing habit (for example,' the corset may be worn with thick blouses, leave extra 1 in on waist/bust for the inside blouse').
    Custom making is a free service, no extra cost, unless there is special requirement on remaking pattern, change fabrics, etc.

     

    Exchange Policies

    Please make sure items fit according to measurements given on sizing charts or custom measure given as we do not give refunds.


    No return for Cosplay Costumes. All pictures are actually and correctly taken, please check the description and auction pictures before bidding. Thank you.


    Exchange may be acceptable based on manufacturer's defect or sizing problems. The buyer would be responsible for the shipping and handling fee of product returning.

    If you have a defect in material, quality or the garment was the incorrect size, you must notify Customer Service by email within 48 hours of receiving your order. After they have given you authorization for a return, the item(s) must be received for exchange.

    Fanplusfriend reserves the legal right to REFUSE unauthorized returns. All items must be new, clean and unworn with all tags attached, and shipped back by methods having tracking number.

    No refund will be given if returned item has been worn or damaged. Fanplusfriend may allow a partial refund, a partial credit, or the garments are of the type or condition that they must be returned to you.

    Commission Service

    Do you have a special idea about a custom made clothes? you may draw your own design, or pick up a desirable design from magazine and try our commission service!

    It’s pretty pleasure to make new designs. If you have own idea, and want us to realize it, please just send us your requirement and reference pictures.

    Just before send your enquiry email, please read awhile the notification below:
    When we accept commission according to client’s description, requirement, personal measurement and reference pictures, we would make all we can to effect client’s requirement as accurately as possible, and would clarify all we can to clients before ordering/making. But it’s impossible that the finished work is exactly same as the reference pictures we received, the possible reason are as following: difference on fabrics, lace and material, color difference, client’s status, and especially for cosplay commission, the actual clothes pattern cannot achieve some requirement of Drawing Effects (such as a float shape hoop skirt without any inside prop, or all black threads in the costumes--that is because the edge of the original pictures was drawn in black--if you have this special requirement you need to inform us firstly before making, some of them is beyond our ability, some could be arranged. ).

    We do not accept FREE sample commission request. A new clothes, especial decent quality with accurate details cosplay costume need hard work on pattern making, fabrics/accessories making/stock, redesign, sample making, adjustment and final confirmation. And many commission pattern only used once because they are very special.

    All new clothes making would be start after received final order information and payment.

     



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