Returns/Refunds:

REFUND POLICY GENERAL
Please remember that UWantStuff2 sells items in various condition, from brand new and
factory sealed to severely damaged and parts only. Please make sure you always read the
condition of each item prior to bidding.

All refund claims must be made within 7 days from receipt of product and all requests must be
in writing (e-mail sales2@uwantstuff.com). With the exception of a missing item all refunds will
require a return authorization number (RMA) issued by UWantStuff2 and the item must be
shipped back to us for inspection and processing. Failure to obtain an RMA prior to returning
an item will result in an Unauthorized Return which will incur additional penalties (see bellow
for details). All returned items must be sent throught the mail (UPS or Postal Service) and may
NOT be dropped of in person. Any reimbursements will be made via the payment method
chosen by the customer when the item was purchased (ie: if you paid with your Visa Card you
will be refunded on your Visa Card). Please note that refunds take up to 7 days to post to your
account and may not be visible until your next months billing statement.

REFUND INCORRECT ITEM
In the event that a customer receives an item different than the item that appeared at auction,
the customer will be fully refunded for that item including all shipping costs and
packing/handling fees related to that item as well as return shipping costs, up to the shipping
amount originally charged for the item returned.

REFUND SHIPPING DAMAGE
In the event that an item is damaged, beyond the condition stated at auction, the customer may claim up to the amount of insurance purchased on the package.

REFUND BUYERS REMORSE
In the event that a customer wishes to return an item for ANY reason which is not mentioned
above, the customer must contact us for an RMA number (Return Merchandise Authorization)
and mail the item back in the same condition that it was received. UWantStuff2 will refund the
full purchase price for the item minus a 20% or $5 restocking fee (whichever is higher). We will
NOT refund any shipping, packing or handling fees.

REFUND UNAUTHORIZED RETURN
In the event that we receive any item that does not contain an RMA number (Return
Merchandise Authorization) and to the extent that we can identify the item, we will refund the
full purchase price for the item minus a 30% restocking fee. we will NOT refund any shipping,
packing or handling fees.