| *****PLEASE READ THE FOLLOWING BEFORE PURCHASING ITEMS*****
RETURN POLICIY: All sales are final. No returns accepted. Refunds will be made only if an item is lost in the mail.
PAYMENTS: For Store Inventory items, we require immediate payment. There are a few reasons for this but the main one is that it prevents non-paying buyers from keeping items from buyers who actually want them.
SHIPPING: We ship domestically to US locations only. All packages are shipped using United States Postal Service and shipping for every package includes: 1) Priority Mail - This provides for delivery within 2 to 3 days of shipping 2) Delivery Confirmation (or Signature Confirmation for some packages) - This helps both of us to check when the USPS delivers the package 3) Insurance - This helps ensure both of us recoup our losses if USPS fails to deliver or mishandles the package NOTE: PayPal shipping notifications are sent from a peacock-blue.com e-mail address, so PLEASE watch for your shipping notifications in your In Box! Buyer is responsible for all shipping costs. Shipping costs are calculated by the US Postal Service’s rates based on 1) weight in packaging, 2) the dimensions of the shipping box and 3) your location [zip code]. If the difference between the actual cost of shipping and eBay calculated shipping exceeds $1.00, we issue a refund for the difference. We do not ship internationally due to the amount of paperwork involved for customs and expense required for trackable/insurable packages.
COMBINED SHIPMENTS: Unfortunately eBay has no system to do combined shipping for multiple "Immediate Payment" purchases. For multiple purchases made by the Saturday shipment day, we will combine them into one package (if possible) and refund any difference in the total shipping costs manually in PayPal at the time of shipment. Combined shipping depends on the weight of the items in one package as well as the dimensions of the box required to fit all of the items, in addition to insurance for the combined value of the items. Feel free to contact us about combined shipments. We are sorry about the inconvenience of the manual refund process, and hope a better option is developed soon.
COMMUNICATION: I have always said that "communication is key" and make every effort to answer any questions. I am always willing to check on sizes, measurements, etc. Please note that since I work full-time, I am also not always at home to check on items, so there may be several hours between the time you ask a question and the time I am able to check messages and details. So please be patient. If you have ANY problems with a transaction, please let me know ASAP so we can figure out a way to address and resolve it.
|