All items are professionally packaged, shipped & insured. We reserve the right to elect carriers, depending on size, weight, time and cost considerations. Shipment may thus be made with UPS, FedEx or USPS. When shipped with UPS, a signature is required unless otherwise pre-arranged. Tracking numbers are available with all shipments. We allow customers a 7 day Refundable Period (S&H not refundable) and a 30-day Exchange Period. Returned Items with Free Shipping will incur a $25 restocking fee unless other arrangements are made with seller prior to item return.