All fine jewelry purchased from FineJewelers.com, is covered by our 30 days money back guarantee and some are covered by our limited lifetime warranty. Our limited lifetime warranty covers each item of 14k gold, 18k gold and platinum fine jewelry. This warranty is valid only for defects in manufacturing and is based upon our inspection and sole determination. The warranty may or may not cover replacement for damaged or missing gemstones. All side stones and all semiprecious center stones up to 3 carats in size, are covered by our lifetime warranty in case of loss or damage due to a manufacturing defect. Ruby, Sapphires, Emeralds, and Tanzanites set as center stones, and gemstones over 3 carats in size are fully covered against loss or damage for the first 30 days from the date of shipping. There after our Lifetime Warrantee will cover only labor costs in replacing the above listed gemstones.. An estimated wholesale cost for replacing the missing precious gemstone will be provided, and the repair will be done upon your approval of the charge.
Our limited lifetime warranty excludes repair, sizing or cleaning performed by someone other than FineJewelers.com, and excludes damage caused by excessive wear and tear, accidental abuse and loss or theft. Our warranty is valid only at FineJewelers.com.
FINEJEWELERS.COM DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. For additional information on how to obtain warranty service, please contact our Customer Service Department at 1-888-470-FINE
Disclaimer: In the unlikely case that data is inaccurately posted on our site due to an error, we reserve the right to correct any and all errors when they do occur. We will not honor inaccurate or erroneous prices or gem weights. All prices are subject to change without notice."