 |
| Q:how do you pack and ship the items? |
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| A:We understand most of these items are of importance in heart to you. So we carefully wrap all items with a layer or protection first. Then we use a hard card box for shipping, filling inside with cushioning (either peanuts or recycled materials). For more details, please refer to our store's Pack N Ship section. |
| Q:Do you offer discount when I buy multiple items? |
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| A:Yes, we offer combine shipping discount on most items.
In case where free shipping is offered, we are sorry there is no other discount we are able to offer.
For most international destination, please contact us for combine shipping discount on multiple items. |
| Q:What payment method do you accept? |
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| A:We only accept payment through PayPal. Please use PayPal for payment for best buyer protection. |
| Q:I have opened and used the item. Can I still return it? |
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| A:Sorry, we do not accept used item for return. No exceptions. |
| Q:Do you accept return? |
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| A:Yes, we accept returns. No question ask. Also, please ensure all returns are in its original condition. Buyer pays return shipping. |
| Q:I want to return the item, is that ok? |
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| A:Yes, we accept return items. Please ensure all returns are in its original brand new unused condition with tags, manuals/papers, box, and/or any additional items that come with the item. |
| Q:I have opened the items and do not like it. Can I return it? |
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| A:Yes, you may return it. However, please note that this will be considered open box / used item and we shall determine the refund only after we receive and inspect the item. Due to most collectible's value associate with condition of the items, full refund will be impossible. Please contact us before return. |
| Q:Do you accept credit card payment? |
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| A:We accept payments through PayPal only. PayPal should also allow you to pay by credit card. Please check PayPal's website for more details. |
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