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About us
Welcome to Fitness Superstore. We are a Northern California based fitness company specializing in selling pre-owned home fitness equipment. We offer local pickup and deliveries for Bay Area customers, and white glove inside deliveries for buyers throughout the United States.
Seller feedback (81)
y***s (3732)- Feedback left by buyer.
Past year
Verified purchase
item as described - nice professional quality -wonderful versatile compact design- great for many workout parts 45 different exercise. Per instructions for installment - in fact it was so easy to install it up at short time! Well versed user's manual instructions with clearly description. THANKS FOR FREE FREIGHT SHIPPING! Your business is greatly appreciated! HIGH RECOMMENDATION!
i***y (271)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping, great product.....exactly what I wanted!
4***k (7)- Feedback left by buyer.
Past year
Verified purchase
I payed nearly 9K for this machine to this " superstore " June 10th , first message i got from this company was 19 days later !! telling me they had an inventory error and the machine was not available !! it took them 19 days to figure this out !! today July 9th the 9k is still not back in my account !! if you guys need to borrow money , please try banks or ask some family member for help .... just frustrating and sad companies like this are still doing business
Reply from: fitnesssuperstore- Feedback replied by seller fitnesssuperstore.- Feedback replied by seller fitnesssuperstore.
We are sorry that we had to cancel. We remanufacture our equipment after it sells, and unfortunately have the occasional issue. While remanufacturing, we discovered defective parts that cost more than what we sold the machine for. We attempted to search for the parts through other sources, but came up empty. The customer paid July 11th, and a full refund was sent on July 29th. We have screenshots which confirm. We offered a $300 store credit as a way of saying sorry, but the customer declined.
s***s (7)- Feedback left by buyer.
Past year
Verified purchase
The item showed up on time and was simple to assemble.
h***t (1256)- Feedback left by buyer.
More than a year ago
Verified purchase
Body Solid is always a safe bet and this seller had it at a good price. Seller provided excellent communication and was quick to ship. I wouldn't hesitate to do business here again.
h***r (4)- Feedback left by buyer.
More than a year ago
Verified purchase
This item has been delivered. The installers were very helpful and sensitive to request.