THANK YOU FOR VISITING FLIPFLOP LEOS! Fantastic assortment of quality, hand-made leotards for amazing prices! I list new styles almost daily. Check back often.
What you need to know:
1. I sew all the leotards myself.
2. I answer all messages within minutes. If I don't, my power is off, my internet is down, or I'm asleep!
3. I ship every day (except holidays and Sunday). The payment deadline to get in each day’s shipment is 5 a.m. I ship USPS First Class. Ebay automatically uploads your tracking numbers to your account. Extreme weather events can delay shipments even if your area is unaffected.
4. I list size requests whenever I can - usually within minutes. Just ask! Please do not order one size and then request another.
5. Ebay requires sellers to ship to the address on your account. If you want a package shipped to an alternate address, add that address in your Ebay profile and then select it when you pay. I mail domestically free, but if the address provided to me is incorrect or out of date I charge $5 to reship.
6. I charge an exchange fee of $8 per leotard because I suspend current work to make the leotard you need and then ship again. I do not remove listed leotards for exchange. You can avoid exchanges by measuring your gymnast’s girth and using the size chart on each listing.
7. I deduct a $5 restocking fee from refunds.
8. Ebay automatically reports unpaid items after 8 days.
9. I sell internationally and charge postage only - no handling fee. You can save on shipping by putting multiple items in your shopping cart and paying for them on one convenient invoice where Ebay automatically calculates combined shipping. I do not list packages as “gifts” and customs duties are levied by the recipient’s country and are not additional postage charged or received by me.
I am dedicated to having the best customer service on the internet- Why shouldn't I? ~~I already have the best customers! I am determined that every transaction you have with FlipFlop Leos is a "5 star" transaction! I want all of my customers to be able to leave positive feedback and give me a 5 in each one of the star ratings. If your experience is less than 5 stars in any category, please contact me prior to leaving feedback and let me make it right!
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