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About Us
Payment Policy
Shipping Policy
Return Policy



About Us
Welcome to the official Fogdog eBay Retail Store. Here, you'll find the same quality brands and retail experience as on our main website, but with even more great prices and super deals!

Operated by GSI Commerce Solutions, Inc., Fogdog is a major online sporting goods retailer. Established in 1999, Fogdog offers a broad assortment of over 60,000 products representing many brands in all major sports categories - from basic exercise and sports equipment to commercial-grade fitness components, hard-to-find outdoor action/extreme items, and the most popular recreation necessities.

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Payment Policy
Immediate payment is required upon selecting "Buy It Now".

Methods
We only accept immediate payment through the eBay checkout system.

We only accept payment via US PayPal accounts. PayPal allows you to pay using a major credit card or direct transfer from your checking account. Sign up for a PayPal account by clicking here.

Sales Tax
We are legally required to collect sales tax on items shipped to states and localities in which Fogdog has a physical presence (Nexus), which includes any retail, fulfillment, call center operations, etc.

Promotional
Fogdog website discounts, coupons and gift certificates are not valid for use on eBay.

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Shipping Policy
We ship to all 50 states in the United States of America. We ship to 18 supported countries currently: Canada, United Kingdom, Australia, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Greece, Portugal, Cyprus, Slovenia. Some remote locations may require additional shipping charges. Items typically ship in 2-3 business days and within a day for a US shipment and 7-10 business days outside the US, you will receive the tracking information.

Depending on the item in your order and your shipping destination, you may have the option of selecting a faster shipping method (2-Day or 1-Day Delivery). If you choose an upgraded shipping method, your order must be received and clear credit authorization by 12 :00 p.m. (noon) EST, or your order may not be processed until the following business day.

Some heavy or oddly shaped items must be shipped alone via a freight trucking company. Usually, Oversized Items arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days.

Shipping costs are calculated based on the item in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

48 Contiguous United States:

  • Standard, (3-6 business days) - Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-6 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout

Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.

P.O. Boxes:

  • US Postal Services, (3-8 business days) - Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
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    Return Policy
    We want you to be fully satisfied with every item that you purchase from us. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling. You should ship the item to the address below.

    The item must be returned, unused or in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.

    The packing slip in your package will contain detailed instructions for returning an item.

    Unless your packing slip directs you to ship the item to a different address (and if so, follow such directions), ship the return package to:

    Fogdog
    Returns Department
    7601 Trade Port Drive
    Louisville, KY 40258

    You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

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