We want you to be fully satisfied with every item that you purchase from us. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the delivery date for a full refund of the purchase price, minus the shipping and handling. You should ship the item to the address below.
The item must be returned, unused or in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
The packing slip in your package will contain detailed instructions for returning an item.
Unless your packing slip directs you to ship the item to a different address (and if so, follow such directions), ship the return package to:
7601 Trade Port Drive
Louisville, KY 40258
You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
Most items fall under our standard return policy as described above with the exception of some electronics. The return guidelines for those items will be detailed in each individual item listing.