Please reach out to us immediately if you need to return or exchange an item. We want you to be happy with your purchase and we guarantee 100% satisfaction.
Unless the item is defective and you can provide documentation of the issue, return shipping is the responsibility of the buyer. Otherwise, we will gladly make arrangements for you to return defective merchandise and initiate an exchange order.
Return shipping expenses of a new size/style for exchange are the responsibility of the buyer and will be billed via a paypal invoice. Upon receipt of payment of that invoice, an exchange request will process.
Refunds will process via paypal, against the original transaction, and will be for the amount of the item only. Shipping expenses will not be refunded. You will receive an email with the paypal transaction ID number for easy identification.
Please understand that refunds processed for items returned without the original box intact and in good, sellable condition will be reduced by $10.
Your return is welcome, in unworn condition, for up to 60 days following delivery. Please follow these instructions when sending an item back. Returns that do not include this information could be delayed in processing. You will receive email notification when your request has been completed.
4709 30TH ST 2ND FLOOR
LONG ISLAND CITY, NY 11101-3414
Please include the following information with the item:
Ebay ID ____________________________
Email address _______________________
Reason for the return __________________________________________________________
Exchange for: style ________ size __________
Or, I would prefer a refund: _____________