We are all raised in different environments with slightly different definitions of every word. An agreement is an agreement only if each party knows the conditions for satisfaction. So please prior to bidding, email with inquiries to meet your complete satisfaction, as all sales are final. Every effort is made to describe the item or items as honestly and completely as possible. Once you have receive your purchase should you find it not what you had expected, please email with concerns. We at Fragrance and Fabulous FindZ highly value your business and will exhaust every effort to ensure your satisfaction.