When it comes to a quality product and superior customer service, McDermott sets the standard with the McDermott New Cue Lifetime Warranty, the premier warranty in the industry. The McDermott Lifetime Warranty provides unparalleled coverage, and demonstrates not only our confidence in McDermott cues, but also our ongoing commitment to every McDermott customer.
You can be certain, as we are, that you will enjoy owning a McDermott as much as they enjoy hand crafting them.
Lifetime Warranty against warpage and defects
the only pool cue company warranty in the business to cover warpage
McDermott Handcrafted Cues warrants its pool cues purchased from an authorized McDermott Cue retailer to be free of defects in material and workmanship, including warpage, for the Lifetime of the product. McDermott will, without charge to the consumer, repair or replace your cue, provided that the claim is accompanied by a copy of the original sales receipt from an authorized McDermott dealer. McDermott does not warrant its product against damage caused by third parties. This warranty does not cover replaceable items such as tip, finish, and wrap. McDermott will fix such items, however, for a fee. In addition, McDermott, at its sole discretion, may void this warranty if there is evidence of abuse or mishandling. To obtain warranty service on a McDermott product, return the product directly to McDermott.
This warranty is in lieu of all other express warranties. McDermott disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors.