If you wish to return goods you must use the ebay returns within 7 working days after the day of receipt. This is your obligation under the distance selling act.
You should only return goods to me after you have started the returns process through ebay.
Goods must be returned within 14 working days after the day of receipt.
The return postage and safe delivery of the return will be the responsibility of the customer.
The return should be in a new, unused condition with all original labels and all original, undamaged packaging intact in a re-saleable condition. A return with your pets hair on it is not in a re-saleable condition, nor is it the same condition in which you received it. If you have tried the item on your pet you must inspect the item and remove all the hair before returning. Failure to do so will result in the return not being accepted and it will be returned to the customer.
Upon receipt of the return you will be refunded via the original payment method.
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