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If you choose Express Mail option, your order ships in one business day, same day if possible. This is absolute, unless our area of Alabama is under Tornado Warning (or vacation flag is up).
This is the GET IT FAST option.
If you choose Priority Mail option, your order ships by insured Priority mail with delivery confirmation in one to five business days, or as specified on each listing, unless our part of Alabama is under Tornado Watch or Warning (or vacation flag is up).
We do our best to ship within one business day regardless.
It is our goal to be the fastest service on eBay.
Local delivery / pickup;
is by appointment only, same price as Priority mail
We charge everyone everywhere in the U.S.A. the same price. Fair for one is fair for all.
No unfair surcharges to HI, AK or P.R. and the price is also the same to any APO or the U. S. Virgin Islands.
We believe that this is the only fair way to do business. We insist on treating everyone the same.
Slow Go Items;
"Slow Go" items are shipped in 20 business days or less.
We do this on very few items; and, we specify this option so as to be able to provide special, labor intensive and time consuming packaging and handling for certain items, for the most part to prevent breakage.
We reserve the right to substitute the carrier of our choice on items with FREE shipping.
IS TO SHIP OUT BY 4 P.M. ORDERS FOR WHICH CLEARED PAYMENT IS RECEIVED BY NOON ALABAMA TIME.
We do our very best to provide the fastest shipping possible, as you may see from our feedback.
This might not be possible during hoildays***, as we are limited by the hours of our local U.S.P.S. As stated above, if we are under Tornado Watch or Warning, this will affect our ablilty to provide our usual quality of service. We will appreciate your kind patience under those circumstances.
You may trust us to do our very best to provide the fastest service humanly possible. We are human and make mistakes, and appreciate a chance to fix problems when we are notified in a timely manner.
PLEASE DO NOT HESITATE TO CONTACT US WITH ANY QUESTIONS OR PROBLEMS WHATSOVER.
CONTACT INFORMATION IS PROVIDED ON EACH AND EVERY ITEM DESCRIPTION
*** Holidays; we try to take off on all holicays during which the Post Office is closed; we take vacation only if we have storm damage, and we do not ship on Jan. 1st. ============================
Should your item not pass our final inspection prior to shipping, due to unforseen circumstances, such as breakage or any other flaw previously undetected, there might be a slight delay, or a full refund. We do not knowingly ship items that fall below our high standards. Please see under Terms of Sale for details.
Breakage in Transit
Should your item arrive broken or damaged, you must file an insurance claim as per instructions in our terms of sale, no exceptions.
contact us by calling our tell free number 1 - 800 - 697 - 5806 if there is breakage, so that we may assist you.
We might require two to six weeks, as per Federal Law, to replace an item unless we have no stock on hand that is identical. No substitutes will be made without the prior written consent of the buyer, unless item is specified as brand our choice. If the item can not be replaced because it is unique or unavailable, we reserve the right to issue a refund if we choose to do so, such refund making the sale null and void, seller held blameless.
We do our very best to answer all Emails as soon as is humanly possible.
We care about what you have to say.
Most of what we know we have learned from our customers, please feel free to volunteer any information you may have concerning model numbers and what they fit, as industry cross references are not always complete, or even accurate. We are going to try to compile as much information as possible in order to be of better service to our customers.
If you do not get an answer within five business days, please send your Email again, as we may not have received it, or there may be human or computer error to blame.
We leave feedback for everyone autoimatically upon payment. If you leave feedback for us, and we do not leave feedback for you in a timely manner, please remind us by Email.
We abide by eBay rules concerning feedback. We will not participate in abuse of feedback.
Almost all of our items are ready for immediate shipment by us. In a very few cases, such as coffee, etc. we have to have the item shipped from a different facility or warehouse that meets standards of Alabama Law or the U.S.D.A. or O.S.H.A. WHERE APPLICABLE. Such items will be identified in the item description, or the zip code provided. Geraldine, Alabama zip code is 35974 and most items are shipped from there. If the item description contains the phrase "subject to ... availability" that means that in rare cases, the final inspection clause applies, and we reserve the right to refund in full, making the sale null and void, seller held blameless.
Thank you for giving us a chance to be of service.