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 G2 Collectibles and Hobbies

G2 Collectibles and Hobbies

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 g2ch is an international vendor of board games, war games, roleplaying games, dice and other hobby interests. We maintain our own inventory of new items ready to ship. We have served customers worldwide since 2003, shipping safely to Europe, Asia, and Africa to all of the Americas and Australia.
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g2ch General Terms and Conditions
 

See Item Description  

Terms may vary on individual items.  Please read the item description.

 
Payment methods  

Pay Pal

 
Shipping Restrictions  

PayPal orders will only be shipped to a confirmed address. If you must ship to another address other than your confirmed address, please contact us.

 
Sales tax  

Ohio State Sales Tax: Ohio residents are required to add sales tax to the total (item cost + shipping and handling).

 
Payment Due  

Payment must be received within 10 days of the item closing.

 
S & H  

Buyer pays all cost associated with shipping, this includes carrier cost, handling fee, and any customs duties or taxes associated with receiving the item.

 
Shipping Schedule  

We ship Monday through Friday. Shipment will be made within 1 business day of receiving payment or, in the event of a Postal holiday, the first day that the Post Office is available for business after receipt.

 
Ship-to locations  

We Ship Worldwide: We routinely ship overseas and we are familiar with the specific needs of international mailing. We understand the options available and what it takes to get a package safely delivered to you no matter where you reside.

 
Feedback  

We do leave feedback upon payment and we hope that you will be kind enough to do the same when you receive your order. Please, if there is any problem with your order we do ask that you be kind enough to contact us before leaving feedback. While rare, we do sometimes make a mistake and we ask only that you give us an opportunity to correct any error before deciding on the quality of our service.

 
Listing Guarantee  

At the top of every page we post is the statement:

"If it's listed here, G2 has it, in stock, and ready to ship. Guaranteed."

What does this mean?  Well simple enough, it means exactly what it says.  We believe strongly that you should not have to place an order for an item you want only to find out that the item is not really available.  With that in mind, we created this guarantee, if we post it, we have it in our hands right now, and ready to ship.  We are not aware of even one other online seller that makes this guarantee to its customers (from the big non-eBay game sites right down to the smallest eBay store, not one guarantees that it will have what it says it does).  The majority of them seem to believe that listing more, even when they do not have the item, is better.  We do not agree with this misleading business practice at G2.

How seriously do we take this?  Here's the guarantee: If you order an item from G2 and we discover that we have mistakenly listed something that we do not have available, we will refund any payment you made and give you a store credit for an equal amount of the order value.

Say you order a $10.00 item with $3.00 shipping and pay for it with Paypal.  Then we discover that we made a mistake.  We are going to email you, tell you honestly that we made the mistake, and refund the payment to you.  We are then going to give you a store credit with us of $13.00 to be used towards any order with us you like.

You can be assured; if G2 has it listed we have it in our hand, ready to ship, right now.  We actually guarantee it!

Return policy  

If for any reason you are not completely satisfied with any product you purchase from g2ch, you may return it in its original resalable condition within 30 days for a refund of the item cost or store credit (your choice).

Resalable condition is defined as a game or item that can be sold again, complete and undamaged. Shrink-wrap may be removed from game boxes, but the returned game should be free of damage and have all parts needed to play for the item to be considered resalable. Spines on new books should still appear new with minimum creasing along the edges. Items returned in non-resalable condition will be returned or renegotiated.

In short, if the item was opened and you decide this is not what you thought then it is almost certainly going to be resalable so long as you pack it with care when returning it to us. On the other hand, if the item has been heavily used or abused then it is not going to be resalable as an excellent condition used item for us. We may still take it back and offer you a refund, but this will be less than the above rate. If there are any doubts, please contact us.

Shipping cost, insurance, customs fees, and return shipping cost are not refundable, except in the event where we are clearly responsible for the refund request.

Products returned in original resalable condition and postmarked within 30 days from the original shipping date are accepted for a refund of the item cost only in U.S. dollars.

Please send us a quick email notifying us of your intention to return an item. This will help us expedite the process and get your refund to you faster since we will be expecting the item’s arrival and know what to do when it does get to us.

Please note that returns will not be accepted at all where it specifically noted in the item description that this item is non-returnable (this is rare and we typically only use this exception for materials such as CD-ROMs, or other items that could be quickly copied).

Items returned damaged, missing parts, or not received due to carrier loss are ineligible for refund. Returns postmarked 30 days after the shipping date will not be accepted.