• USA Shipping and Handling (Lower 48 States).  Item(s) purchased usually ship out within 48-72 hours, excluding weekends and holidays via UPS Ground.  (May take up to business 6 days to arrive).

• Alaska, Hawaii, Puerto Rico, Guam, & US Armed Forces (APO/FPO) - Item(s) purchased usually ship out within 48-72 hours, excluding weekends and holidays via UPS 2nd Day Air or USPS Priority.  (May take up to 8 business days to arrive).

• CANADIAN - Item(s) purchased usually ship out within 48-72 hours, excluding weekends or holidays via UPS Worldwide Standard.  (Certain provinces can take up to 15 business days to arrive).  ** Please See Below ** CANADIAN GST, Duty, and Brokerage Fees will NOT BE PAID by GSS. You will be responsible for any GST, Duties and Brokerage fees.  This is due in full upon delivery.

• International Shipping and Handling
  • Europe/Asia
  • Item(s) purchased usually ship out within 48-72 hours, excluding weekends and holidays via UPS Worldwide Express.
  • Please note that during the times of December 15th – January 3rd, you should expect shipment delays due to high package volume caused by holiday shoppers.  Galactic Snow Sports will NOT BE RESPONSIBLE for packages that are delayed by UPS or USPS during this time.
  • All buyers who complete our checkout will get an email notification from UPS with a tracking # to track your package(s) to your destination.  NOTE  **Tracking #’s are issued once the order is processed which is usually within 48-72 hours of placing the order, EXCLUDING weekends and holidays.  Tracking numbers are sent via email.
  • Galactic Snow Sports reserves all rights on which foreign countries we will and will not sell to.

• Multiple Shipping and Handling. We are not offering consolidated shipping on our items since there is solid shipping and handling cost on pur products. We just don't feel right about our customer paying all the S&H fees when they are been included in item's price - so called "FREE shipping"

 

• Inhouse pickup. We don't offer that service to our ebay customers. If you place your order through eBay you agree to pay shipping and handling charges in full amount.

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• We prefer payment via Paypal; however, we accept all major credit cards via our secure online checkout.  Payment must be made in US dollars.
• You will be notified when we process payment and your product will ship within 2 - 3 business days.


 Pay Pal, Visa, MasterCard, Discover, AmEx.
Upon Winning an auction you can choose to select the "Pay Now" button to complete your checkout.



• Sales tax - 5% if shipped to VA

RETURN POLICY

All of our Items come with a 10 day money back guarantee (less S&H charges)  as long as the product is unopened and/or unused. All of our products are sold "as is" unless otherwise denoted in a item description. We guarantee that all the items are usable and in good working condition.Since Galactic Snow Sports ships ALL items with insurance, we will replace any lost or damaged items.  A return authorization number (RA#)  MUST be obtained prior to any customer sending back an item for a refund (less original shipping and handling charges).  Email support@galacticsnowsports.com for an RA#.

No matter what the reason for returning is we offer to pay half of your shipping back.
How does it work?
1. Please require a return label when you obtain the RA#.
2. We will email you RA# and return label.
3. Ship the product back to us.
4. When we receive the product we will refund your purchase price minus 50% of shipping .
How much is shipping fee for returns?
It is the same as shipping fee when you purchase the same item.

IMPORTANT!
Returns that miss RA# are not being processed and are not being returned!
If you want us to pay half of your shipping fees when returning an item you have to use our label.
We don't cover half of your shipping if you paid it yourself at UPS, FedEx etc office.
It is not mandatory to use our labels - after you get your RA# you can go to any USPS, UPS, FedEx
or any other shipping carrier.

 

BONDED TRANSACTION

We are a SquareTrade Bonded Seller. We have passed the comprehensive Business Inspection which verifies our reputation, identity, online sales experience, and financial stability. Buy with confidence. When you see the Squaretrade Seal on our listings, it means that you are financially protected up to $10,000 on that transaction by Squaretrade and its surety partners.

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