We try to be as honest and dependable as we can... we are human, we can make a mistake so just let us know, we will make it right Returns will be accepted within 14 days of purchase, please contact for permision and explanation of return. Item must be returned in the same condition as received. A 20% restocking fee will be charged, Five dollar minimum and return shipping fees will be buyer at expense INTERNATIONAL CUSTOMERS PLEASE NOTE: We sell worldwide in order to continue, sometimes packages get held up at your local post office/customs for taxes or other reasons, please if your package is lost, we stand behind what we sell but we do require you to contact your local postal service and try and find your package before moving forward. We will answer any question, just ask.