About us and our business:
We are family owed and operated business. We registered in state of Illinois since January 1, 2005. We started from zero! We started as retailers, renting a 9 sq. foot space in local shopping mall selling original artworks created by our family member. We were successful but renting costs, gas prices and slow economy pushed us to sell online.
Our business model: We work hard to find reliable suppliers for our business. Those suppliers generously help us provide their valuable service - they ship for us from their warehouses. Without their help we would not be able to run our business and keep our low prices. We respect their policy we have to follow their rules so please understand. Because our merchandise come from different warehouses handling time may deffer for different product. Please read description for every item carefully!
Contacts: Please contact us through eBay email system.
This is not blah.... blah....blah.... below. This is terms of sale. Please read.
* NO SHIPPING TO PO BOXES--we must have a physical address!
* We usually ship with FedEx, but small items could be shipped with USPS.
* We always providing tracking #.
* Shipping is to lower 48 US.
* Phone # required for delivery notification only. We never call our customers.
* Damaged or defective item:
We want you to be satisfied with your purchase and we will review every case very carefully. Please contact us asap if you think something is wrong with your item. If your item comes damaged, please take a pictures or video and contact us through eBay email system. We will provide you a email address to send picture. For defective items please contact with any concerns or questions. We have 30 days policy for replacement defective and non-working items. Please report problems ASAP. We will do our best to resolve a problem!
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