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| Q:Do you combine shipping and handling? |
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| A:Yes,we do combine shipping and handling for multiple purchases. The shipping and handling charge will be dependant upon the total weight of your package and it's destination. |
| Q:Do you ship internationally? |
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| A:Yes, we do ship internationally. The shipping and handling charge will be dependant upon the total weight of your package and it's destination. |
| Q:When can I expect my order to arrive? |
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| A:We ship most orders within 24 hours of payment. The arrival date will depend on the shipping method you choose and your location. We suggest that you consider using PRIORITY MAIL within the USA and GLOBAL EXPRESS MAIL internationally.
Our mailing system should notify you by e-mail with a tracking or confirmation number at the time that we ship. |
| Q:What do I do if there is a problem with my order? |
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| A:Please contact us immediately. We will work with you to correct any errors. You can contact us by e-mail or by telephone. Our e-mail address is rainbowpride@cox.net. Our telephone is Toll Free within the USA 1-866-429-4840. |
| Q:What payment methods do you accept? |
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| A:We prefer Paypal. We accept Visa and Master Card. We will accept a Money Order in US Funds only. We do not accept personal checks.
To make a credit card payment you will need to contact us directly. Our Toll Free number is 1-866-429-4840. |
| Q:Do you ship discreetly? |
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| A:Yes we do. All of our packages are shipped in plain boxes or envelopes. We do not put our company name on the packaging or on the return address. |
| Q:Are you a legitimate business? |
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| A:Yes we are. We are Incorporated and Licensed in the State of Rhode Island. |
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