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:: Shipping Policies ::
We will ship your order in 24-48 business hours after
payment has been cleared. Orders placed on late Friday will not be shipped until
the following Monday. We do not ship on weekends or holidays.
We will ship via either FedEx or USPS. We decide which
to use for your order depending on the product weight/size and value.
Free Shipping items only available to the 48
contiguous states.
Shipping cost to Hawaii, Alaska, Puerto Rico, Guam,
Saipan, APO & FPO may be higher. Please contact us for shipping quotes prior to
ordering. Please see our shipping table to determine the shipping cost to your
location.
Pickups are available on select items and via
appointment only. Please call us in advance to ensure that your items are
available.
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Attention Canadian Buyers
Your country may impose customs fees, import fees, and
duties/ taxes, etc. on items being shipped from the United States. We are not
responsible for any additional charges for your location, please inquire with
your local agencies before purchasing your item.
Standard International Shipping takes 10-30 business
days to arrive to arrive to its location and does not carry a tracking number.
Please allow sufficient time for packages to arrive as they can take the full 30
days to arrive. If you do not receive your package after 30 days, contact your
local agencies to ensure that it has not been held in customs or pending
additional charges mentioned above.
:: Feedback Policies ::
We will post a Positive Feedback for you after your
item has been shipped.
In order for us to continue offering our great prices
and service please leave us a Five Star ***** 5/5 rating feedback if you are
Satisfied with your purchase.
If for any reason, you experience any problems either
with shipping, your product or installation, please Contact Us, before
leaving a Neutral or NEGATIVE FEEDBACK! Customer Satisfaction is our top
priority!
Phone: (800) 438-7516 (Mon-Fri 10am-4pm)
Email from ebay message system
We stand by our products and service and will do
everything that we can to provide you with the Best Customer Service Experience.
Your Satisfaction is our Guarantee!
We have over 10 years of experience on eBay and we can
promise to make you experience a happy one if you give us a fair chance!
:: Return Policies ::
We want to ensure that all of our customers are
completely satisfied with their purchase. If you are not 100% satisfied with
your product for any reasons such as damaged, defective, not as advertised,
incorrect item shipped, etc. you may return it simply by contacting us;
Phone: (800) 438-7516 (Mon-Fri 10am-4pm)
Email from ebay message system
We charge a 15% restocking fee on returned non
defective items.
Shipping charges are NOT refundable.
All returns for exchange or refund require RMA
Authorization before being shipped back.
RMA requests will only be approved for items that are
within the 30 day return period unless stated otherwise. Warranty begins from
the date that the package is delivered.
For product replacement or refund, please return the
entire packet including all accessories and original packaging. Package contents
will be verified for completeness before a replacement or refund is issued.
Please make sure that your item is actually defective
and that you have ruled out all possibilities of incompatibility before
returning the product. When we receive the returned item, we must test it
thoroughly to verify that it is actually defective because our suppliers
(usually the manufacturer) will not accept returns or exchanges for working
items. If we determine that the returned item is in working condition, we will
ship it back to you.
:: Payment Policies ::
The following payment methods are
accepted through our online checkout:
PayPal
Credit Cards (Visa, MasterCard, AMEX, Discover)
We accept payment transactions via eBay Checkout only!
Payments are accepted either via PayPal or payment via Credit Card using our
merchant account.
Winning bidder must make payment arrangements within 3
business days. If payment has not been received within 10 business days we will
issue a non-paying bidder alert with eBay which may result in an Unpaid Item
Strike.
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Attention PayPal Buyers
If you are paying with PayPal please ensure that your
PayPal Shipping Address is confirmed and matches the Shipping Address entered to
avoid delays. Your order may be placed on hold for further review and
verification. Place ensure your email address and phone number is valid for
verification and enquiry purposes.
Illinois Residents must pay a
sales tax of 9.75%
:: Disclaimer
::
All items sold in
‘Refurbished’ condition may not include original packaging, software/driver CD
or all of the original accessories. Please read the product page for package
contents prior to purchasing. Software/Driver links can be found (if available)
on the product page.
Product pictures are used
for representation purposes and may not reflect the most recent product revision
or exact color illustrated. Please check the manufacturer part number to
confirm.
Placing a bid on our
auctions or purchasing a ‘Buy-it-Now’ item indicates that you have read and
agreed to all terms and conditions including all disclaimers and return policy.
As much as we would like
for you to receive your product in a fast and timely manner, we have no control
over the Postal/Courier Service and are not responsible for any carrier delays.
On occasion an item purchased may be out of stock or
on back order. When purchasing, buyer agrees to accept a full refund within 48
hours of purchasing or the option to wait for the item to come back in stock.
Inventory on eBay changes constantly and it is impossible to maintain a
perfectly accurate count of all items. Please do not penalize us if we have to
refund you! | 
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